Contract Monitoring Officer

Peterborough City Council; Peterborough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in Peterborough is seeking a dedicated Contract Monitoring Officer to ensure quality and compliance of services for children and young people in care. The role involves monitoring service providers, managing relationships, and preparing reports to improve care outcomes. Ideal candidates will have strong analytical, interpersonal, and communication skills.

Benefits

25 days annual leave + bank holidays

Employee benefits platform

Development opportunities including apprenticeships

Paid volunteering hours

Employee recognition awards

Qualifications

• Ability to work with diverse groups towards common goals.
• Experience in managing competing priorities effectively.
• Passion for improving the lives of children and young people.

Responsibilities

• Conduct quality assurance visits for service providers.
• Evaluate external service performance against contracts.
• Generate reports on contract compliance.

Skills

Interpersonal skills

Analytical skills

Written communication

Organisational skills

Problem-solving

Job description

All about the Role

Peterborough City Council Children's Commissioning Team are looking for an experienced, motivated and dedicated individual to join our team as a fixed term Contract Monitoring Officer. This role is pivotal in ensuring a highquality of services which are provided to Children and Young People in Care and will be responsible for contract monitoring and quality assurance of these services, with a particular focus on Supported Accommodation Services for 16-18-year-olds.

Our commissioning function is dynamic and high performing with a can-do approach, ensuring the best quality range of services are commissioned to meet the diverse needs of our population. We are looking for a candidate with a similar hands‑on approach that can enhance the services continuing development and delivery.

Responsibilities

• Focus on quality assurance visits to external providers who deliver services to children and young people in care
• Ensure that services being provided are in line with the needs of the children and young people and they are achieving positive outcomes
• Monitor, review and evaluate the performance of external service providers to ensure they meet contractual obligations and standards and are providing value for money
• Professionally challenge poor practice and work with providers to ensure improvement of service and quality whilst managing and mitigating against risk
• Identify contractual compliance shortfalls and recommend the appropriate course of action
• Celebrate good practice
• Develop and maintain strong relationships with external providers
• Prepare and present comprehensive reports on contract performance and compliance.

This post is a fixed term contract for 2 years.

All about our Team

The Children's Commissioning Team is part of the Adults and Commissioning Directorate. We help to transform the way public services are designed, delivered, and integrated. We work with a range of local, regional, and national organisations and public sector bodies. Together we want to improve the quality of life for vulnerable children, young people, and families.

Commissioning is important for improving public services. Our goal is to help vulnerable children, young people, and families by working with partners to prioritise their needs. We understand that achieving our goals requires collaboration within complex systems. We use the commissioning cycle as a framework for our work and often work on multiple phases at once. If necessary, we may return to an earlier phase for specific tasks.

All about You

Do you have?

• The ability to work with a range of people to achieve a common goal
• Strong interpersonal skills
• Good analytical skills
• Excellent written and oral communication skills
• Proficient organisational and planning skills
• The ability to work autonomously and as part of a team
• An ability to manage competing priorities, within a supportive, yet often pressure‑den environment
• Ability to apply a solution focused approach
• An enthusiastic attitude and an eagerness to learn
• A passion for making a difference to the lives of children and young people and families,

Then we would be excited to hear from you.

All about our Benefits

We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme.

• Access to a range of benefits via our Employee Benefits Platform, including in‑store and online discounts as well as our Cycle to Work and Home & Electronics schemes
• Buy up to 10 days additional annual leave (pro‑ratio)
• Access to car lease scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities including apprenticeships to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to our equality, diversity and inclusion network
• Opportunities to receive Employee Recognition Awards

All about our Commitments

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.

We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact [e-mail] we will work with you to meet your needs.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

If you've already applied and completed the recruitment process for this position within the last three months, there's no need to reapply. We really appreciate your interest and thank you for considering us.