Continuous Improvement Analyst

Henderson Scott; Remote; GBP 40,000 - 55,000; Full time

Job summary

A global consulting firm in the United Kingdom is looking for a Continuous Improvement Analyst to enhance operational efficiencies across teams. The role involves delivering improvement initiatives using methodologies like Lean and Six Sigma, supporting process mapping and data analysis, and fostering stakeholder engagement. The ideal candidate possesses a Lean Six Sigma Green Belt and experience in complex organizations, particularly in customer-facing settings.

Qualifications

• Experience in Continuous Improvement or Business Improvement role.
• Lean Six Sigma certification (Green Belt minimum) with practical experience.
• Experience improving processes in customer-facing or sales operations environments.

Responsibilities

• Deliver improvement activity using Lean, Six Sigma, PDCA, A3 or similar methods.
• Support process mapping, data analysis and improvement workshops.
• Contribute to delivery from root cause analysis to benefits tracking.

Skills

Lean Six Sigma

Process Improvement

Data Analysis

Stakeholder Engagement

Education

Lean Six Sigma Green Belt certification

Job description

The Role

We are seeking an experienced Continuous Improvement Analyst to deliver hands‑on process and operational improvements across service, digital and customer‑facing teams within a large, complex organisation.

You will support and deliver improvement initiatives from problem definition through to implementation and benefits realisation, working with global stakeholders to embed better ways of working.

What You’ll Do

• Deliver improvement activity using Lean, Six Sigma, PDCA, A3 or similar methods

• Support process mapping, data analysis and improvement workshops

• Contribute to delivery from root cause analysis through to benefits tracking

• Support adoption of change across global and customer‑facing teams

• Work closely with operational, digital and change teams

What We’re Looking For (Essential)

• Experience in a Continuous Improvement / Business Improvement / Process Improvement role

• Lean Six Sigma certification (Green Belt minimum) with practical delivery experience

• Experience improving processes within customer‑facing or sales operations environments

• Experience delivering operational change in complex organisations

• Strong stakeholder engagement and communication skills

• Comfortable working with global and culturally diverse teams