Contingent Labour Administrator

Hitachi; Greater London; On-site; GBP 30,000 - 37,000; Full time

Job summary

A leading rail technology company is seeking a Contingent Labour Administrator to join their HR Operations team in London. This role involves delivering end-user support for contingent labour systems and managing supplier system administration. Ideal candidates will have experience with workforce management solutions, strong stakeholder management skills, and good knowledge of Microsoft Office. The position offers a competitive salary package along with various benefits, including a pension scheme and private medical insurance.

Benefits

Competitive salary

Annual performance bonus

25 days holiday

Pension scheme

Private medical insurance

Qualifications

• Experience with Workforce Management Solutions, preferably Fieldglass.
• Strong stakeholder management skills.
• Good knowledge of Microsoft Office packages.

Responsibilities

• Support defining process requirements for contingent workforce management.
• Ensure delivery of platform meets requirements and accepted on time.
• Support communications and training for contingent worker solutions.

Skills

Workforce Management Solutions

Stakeholder management

Microsoft Office

Troubleshooting

Job description

Location: London London United Kingdom

Job ID: R0111543

Company: HITACHI RAIL LIMITED

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting‑edge of digital transformation and technology. From the multi‑cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Title: Contingent Labour Administrator

Contract Type: Permanent

Your new role

Here at Hitachi Rail we have an opportunity for a Contingent Labour Administrator to join our HR Operations team. As a Contingent Labour Administrator you will deliver end‑user support for our Contingent Labour systems as well as manage our administration within the supplier system (Fieldglass) and interface with finance and HR regarding timesheets and purchase orders etc.

Responsibilities

• Support the HR Shared Services Lead in defining process requirements, accountable for validation and documenting of functional process requirements for contingent workforce management in line with business efficiency and control requirements.
• Ensure build and delivery of platform and service meets requirements and that acceptance and handover to business as usual are managed against agreed acceptance criteria and to a defined schedule.
• Support the HR Shared Services Lead and Head of Talent Acquisition in working with the business, IT and other HR functions to design, plan and implement new solutions.
• Document policies, processes and procedures related to contingent labour working with Procurement Lines of Business, HR, Finance / AP, IT and business teams globally.
• Support the Head of Talent Acquisition and the Procurement Category Manager with agency suppliers and their use of the contingent worker solution and any other Hitachi Rail requirements as applicable.
• Provide training and support to agency suppliers and Hitachi Rail managers as well as 3rd‑party workers on the processes and contingent worker solution.
• Support (as applicable) communications, training and change management activities to ensure successful implementation and adoption of the contingent worker solution.
• Manage helpdesk overseas categorisation allocation and respond to user queries in a timely manner—escalating issues if appropriate and tracking to closure.
• Administer invoicing processes to ensure prompt payment and invoicing are resolved.
• Support the HR Shared Services Lead in working with stakeholders to identify any system enhancement priorities and implement any change requests adopted.
• Takes a lead role for audit and controls relating to Fieldglass and ensures timely escalation of compliance risks.

Essential Qualifications

• Experience of Workforce Management Solutions (preferably Fieldglass).
• Experience of business processes and flowcharts.
• Support/helpdesk/troubleshooting experience.
• Experience of change management.
• Strong stakeholder management skills.
• Good knowledge of Microsoft Office packages.

Desirable Qualifications

• Experience of Travel & Expenses systems.
• Experience of planning, design, testing and implementation of Procurement solutions.
• Experience of designing and writing regular management reports.
• Some experience of team management / resource coordination.

What We Offer

• Competitive salary.
• Annual performance bonus paid on a discretionary basis.
• 25 days holiday.
• Pension scheme with contributions up to 9%.
• Private medical insurance.
• Personal accident insurance.
• Group income protection.
• Group life insurance.
• Employee Assistance Programme.
• Additional perks available through a flexible plan that meets your specific needs and lifestyle.

We also offer competitive salary and benefits, and you may be entitled to a range of additional perks that you can choose from within a flexible plan that will meet your specific needs and lifestyle.

We would be delighted if you would be one of our followers at Experience: - Unclear Seniority.

Key Skills: Hadoop, Microsoft Windows Server, Windows, Apache, Linux, SAN, Shell Scripting, System Administration, Administrative Experience, Scripting, Oracle, Troubleshooting

Employment Type: Full‑Time | Experience: years | Vacancy: 1 | Monthly Salary: £30,000 – £37,000

We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion and world view. We are proud to be an equal opportunity employer and committed to creating an inclusive environment.