Content Strategist

Career Moves Group; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is looking for a Content Strategist to support the Help Centre content team for maternity cover. The successful candidate will have over 3 years of writing experience, particularly in help content and project management. This role involves collaborating with various teams to create clear and concise documentation, ensuring content accuracy for product launches while managing multiple deadlines. The position is remote and offers a competitive hourly rate.

Qualifications

• 3+ years of professional writing experience, especially in help content.
• Experience in technical writing and editorial quality assurance.

Responsibilities

• Collaborate with product, marketing, operations, and legal teams for content.
• Translate technical concepts into simple, clear documentation.
• Manage multiple projects while meeting tight deadlines.

Skills

Professional writing experience

Digital content management

Project management

Data-informed decision making

Job description

Content Strategist

Location: London, UK
Length: 12 months
Duration: 16/02/2026 – 16/02/2027
Rate: £34.62 per hour (Inside IR35)
Hours: 40 hour per week (Remote)

Job description

We’re looking for a content expert to support the Help Centre content team (maternity cover). This role is specifically focused on providing scaled help and support content for Client’s enterprise product suite used by companies and work customers. The ideal candidate is a strong writer and editor with experience in digital content management, content strategy, project management, and data-informed decision making. Responsibilities: collaborate with product, marketing, operations and legal teams to create content for product launches; explain complicated product and policy concepts in simple, jargon-free language using Client’s voice; manage multiple projects simultaneously while maintaining close attention to detail and meeting tight, frequently changing deadlines; undertake hands‑on research to obtain often technical content from subject matter experts and engineers, translating it into clear, concise, structured documentation.

Minimum Qualifications

3+ years of professional writing experience (especially within help and support content, editorial quality assurance, online operations at a tech company, technical writing).

Preferred Qualifications

• Project management experience, with the ability to work through ambiguity and manage competing priorities; XML skills.
• Ability to work independently.
• Ability to interpret, analyse and evaluate given information relative to content techniques.

What the team does:

• Part of the Help Centre team.
• Write and create content across Client – Consumer family of apps, Ads, Products and help centres.
• The team works closely with product teams, making sure content is accurate for users and their experience.
• Help users with self-service, educating users to get the most out of the products.
• Help centres are the direct support team for consumer-facing scripts, release notes and public-facing content.