Content & Engagement Manager

RX; Richmond; On-site; GBP 100,000 - 125,000; Full time

Job summary

A global leader in events is seeking a Content & Engagement Manager in Richmond, UK. In this role, you will lead the content strategy, optimize marketing campaigns, and mentor team members to create engaging content. Ideal candidates will excel in collaboration and possess strong copywriting and analytical skills to enhance content performance. This position offers a range of benefits including generous holiday allowance and health programs.

Benefits

Generous holiday allowance with option to buy additional days

Health screening and private medical benefits

Wellbeing programs

Life assurance

Contributory pension scheme

Travel Season ticket loan

Maternity, paternity and shared parental leave

Employee Assistance Programme

Learning and development resources

Qualifications

• Proven ability to write and edit compelling content.
• Strong relationships across teams in a matrix structure.
• Ability to analyze data for content performance insights.

Responsibilities

• Create marketing campaigns and content across multiple channels.
• Work with internal teams and stakeholders on projects.
• Drive visitor and exhibitor lead generation efforts.
• Manage social media plans and partnerships with creatives.
• Coaching and mentoring team members in content creation.
• Support strategic initiatives and special projects.

Skills

Copywriting

Social media expertise

Data analysis

Collaboration

Leadership

Job description

Do you have experience with social media and content marketing?

Do you enjoy collaborating cross-functionally to deliver on common goals?

About our Team

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.

About the Role

Are you passionate about translating marketing strategies into engaging content? Do you thrive in a fast-paced, collaborative environment? Join RX Global as a Content & Engagement Manager and become a vital part of our RXUK business unit, working on a portfolio of B2B event expos.

This is a key management-level role where you will not only lead content strategy for assigned shows but also drive best practices, mentor peers, and influence content excellence across the entire RXUK portfolio.

Responsibilities

• Creating and distributing marketing campaigns and content across multiple channels (website, email, PPC, social media, and blog).

• Working closely with internal teams and external stakeholders to deliver projects.

• Playing a key part in visitor and exhibitor lead generation campaign planning and delivery.

• Creating and managing event and onsite social media plans, including liaising with photographers and videographers.

• Coaching, mentoring, and upskilling peers and junior team members to elevate content creation capabilities across the business.

• Supporting the Content Team Manager and Brand Activation Team Manager with special projects, pilots, process improvements, and strategic initiatives.

• Setting and tracking content KPIs, building testing roadmaps, and sharing performance insights and learnings across the show portfolio to drive continuous improvement.

• Owning and evolving cross-business playbooks, templates, and best practice documentation for content and social media.

• Optimising website content for user journey and SEO optimisation.

• Translating the brand into the live onsite experience for our customers, influencing activation and experience at a portfolio level and working with event teams to support onsite delivery.

Requirements

• Be able to write and edit compelling copy that aligns with brand voice and tone. Fluency in both written and spoken English is a must.

• Build close working relationships with other teams (both internally and externally) in a matrix structure.

• Demonstrate strong cross-portfolio influence and collaboration across RXUK and adjacent teams.

• Be able to analyse data and use insights to improve content performance.

• Able to collaborate effectively with cross-functional teams to ensure project success.

• Be able to manage multiple projects/deadlines/peers and prioritise tasks in a rapidly moving environment.

• Incorporate industry trends into content strategy by staying up to date.

• Have experience with social media platforms and creating content for them.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days

• Health screening, eye care vouchers and private medical benefits

• Wellbeing programs

• Life assurance

• Access to a competitive contributory pension scheme

• Save As You Earn share option scheme

• Travel Season ticket loan

• Electric Vehicle Scheme

• Optional Dental Insurance

• Maternity, paternity and shared parental leave

• Employee Assistance Programme

• Access to emergency care for both the elderly and children

• RECARES days, giving you time to support the charities and causes that matter to you

• Access to employee resource groups with dedicated time to volunteer

• Access to extensive learning and development resources

• Access to employee discounts scheme via Perks at Work

About the Business

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com

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