Content Designer

CGI Group Inc.; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading IT and business consulting firm seeks a Content Designer to create clear and accessible content that meets user needs. You will collaborate with various stakeholders and ensure alignment with industry standards while working in Agile teams. The role offers a hybrid work environment, competitive salary, and comprehensive benefits package.

Benefits

Insurance coverage

Medical benefits

Pension plan

Employee assistance

Flexible time off

Share Purchase Plan

Qualifications

• Proven experience in content design, making complex information accessible.
• Demonstrable knowledge of the Digital Scotland Service Standard.
• Experience in Agile teams with iterative delivery methods.

Responsibilities

• Draft and design clear, accessible content.
• Collaborate with stakeholders and SMEs.
• Ensure content aligns with Digital Scotland Service Standard.

Skills

Content design

Accessibility standards

User research

Stakeholder engagement

Job description

Overview

In this role, you will design, refine and deliver content that makes services simpler and easier for people to use. You will collaborate closely with subject matter experts, stakeholders and user-centred design colleagues to ensure content is accurate, accessible and tested with real users. Your work will have a direct impact on the effectiveness of digital services, helping clients achieve their goals while delivering meaningful improvements for citizens. You'll be part of an Agile, multidisciplinary team where you'll own your work, contribute creative ideas, and be supported to continuously improve. You'll use evidence and user research to refine content, ensuring it not only meets standards but also provides an exceptional experience.

Key responsibilities

• Draft & design content that is clear, accessible, and aligned with user needs
• Collaborate with stakeholders and SMEs to validate and maintain content
• Ensure content fully aligns with the Digital Scotland Service Standard and accessibility guidelines
• Work with designers to update wireframes and test changes with users
• Use data, analytics and user research to refine and improve content
• Contribute to Agile team delivery, applying iterative and evidence-based approaches

Qualifications

• To be successful in this role, you should bring proven experience in content design, with strong skills in making complex information simple and accessible.
• Demonstrable knowledge and experience of the Digital Scotland Service Standard and accessibility guidelines, as well as the ability to apply them to real-world digital services.
• Demonstrable experience in content design within digital services
• Strong knowledge and experience of the Digital Scotland Service Standard (DSSS)
• Proven experience applying accessibility standards to content design
• Ability to simplify complex processes and language for diverse audiences
• Experience working in Agile teams with iterative delivery methods
• Proficiency in using data and user research to inform content decisions
• Excellent stakeholder engagement and collaboration skills

About the employer

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Join our team—one of the largest IT and business consulting services firms in the world. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. We hold a Gold Award for our support of the Armed Forces Corporate Covenant. This is a hybrid position with some travel to offices/clients in Scotland as required. You’ll need to hold UK Security Clearance or be eligible to go through this clearance.

Benefits

Benefits include: Insurance coverage, Medical benefits, Pension plan, Employee assistance, Check4Cancer, Flexible time off, Share Purchase Plan, Member discounts, Dental benefits, Vision benefits, Profit Participation Plan, Health and Wellbeing Programme.