Content Design Lead

IRIS Software Group; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading UK software firm is seeking a Content Design Lead to shape content strategy across their products. This hybrid role involves collaborating with teams to ensure user needs and business goals are met. Candidates should have over 5 years of experience in content design, expertise in UX writing, and a strategic mindset. This role promises growth opportunities and the chance to impact millions of users globally. Join us to help create world-class software solutions while championing accessibility and best practices.

Benefits

Impactful work influencing millions of users

Continuous learning and career development opportunities

Diverse and inclusive culture

Recognition in an award-winning tech company

Qualifications

• 5+ years of experience in content design, UX writing, or related field.
• Expertise in UX writing, accessibility standards, and SEO best practices.
• Strong understanding of user research and data-driven design.
• Strategic mindset to influence stakeholders.

Responsibilities

• Set strategic direction for content design across IRIS.
• Guide content decisions using user research, data, and analytics.
• Collaborate with product teams to embed content design.
• Champion content standards and accessibility best practices.

Skills

Content design

UX writing

Data-driven design

Accessibility standards

SEO best practices

Design tools (Figma, Sketch, Adobe XD)

Job description

🎨 Content Design Lead – Join Our Global Tech Journey

📍 Location : Hybrid UK (Multiple office Locations) | 💼 Work Type : Full-time

🏢 Department : Product

🌍 About IRIS

IRIS Software Group is one of the UK’s leading privately held software companies, on a mission to streamline operations for businesses, schools, and organisations.

We’re not just a company — we’re a transformative powerhouse providing cutting‑edge software solutions and services. With our tools, you won’t just be enhancing operational compliance and efficiency; you’ll be reshaping certainty and confidence for our users in their future.

Imagine impacting over 4 million parents who use our software to connect with their children’s schools, the 18% of the UK workforce paid via an IRIS payroll solution, 50,000 SMEs harnessing our cloud bookkeeping services, and 21,000 firms relying on us for compliance.

While our operational software may be the unspoken heartbeat of our clients’ businesses, you — as a member of our team — will be the lifeblood of IRIS. You’ll help businesses tackle complexity, remain compliant, and get tasks right the first time—enabling them to focus on productivity and growth.

We’re proud to be an officially certified Great Place to Work and one of the UK’s Best Workplaces for Women , reflecting our commitment to wellbeing, diversity, inclusion, trust, and reward.

💡 Why This Role Matters

As a Content Design Lead , you’ll play a key role in shaping the strategic direction of content design across IRIS. You’ll ensure our content meets both user needs and business goals — driving consistency, clarity, and measurable impact across our product suite.

This isn’t just about crafting words — it’s about influencing strategy, guiding user experience, and embedding content design as a cornerstone of how we deliver world‑class software.

✍️ What You’ll Do

• ✨ Act as the go-to content design expert, setting the strategic direction for how we communicate and design content across IRIS.
• 📊 Use user research, data, and analytics to guide content decisions and measure success.
• 🤝 Collaborate with product managers, UX designers, and senior leaders to ensure content design is embedded throughout our product lifecycle.
• 🚀 Champion content standards and accessibility best practices across all teams.
• 📈 Continuously refine content strategy based on user feedback and data to improve engagement and experience.

🔍 What We’re Looking For

• 🎯 5+ years of experience in content design, UX writing, or related field — ideally in SaaS or tech environments.
• 💬 Expertise in UX writing, accessibility standards, and SEO best practices.
• 📊 Strong understanding of user research and data‑driven design.
• 🧠 Strategic mindset — able to influence senior stakeholders and align content with business goals.
• ⚡ Proficiency in design tools such as Figma , Sketch , or Adobe XD .

💜 Why You’ll Love Working Here

• 🌍 Impact : Your work will influence millions of users globally.
• 📈 Growth : Continuous learning and career development opportunities.
• 🤝 Belonging : A culture that celebrates diversity and empowers every individual.
• 🏆 Recognition : Be part of an award‑winning tech company shaping the future of HCM and education software.

🚀 Ready to Apply?

Click Apply — we’re excited to learn about your unique perspective and experience.

If you need adjustments during the process, let us know. We’re committed to making this opportunity accessible to everyone.

🧭 What to Expect

• ✅ Application Review – We’ll assess your experience and potential.
• 💬 Initial Conversation – A short call to learn more about you and share details about the role.
• 🧩 Skills Assessment – A portfolio or case study discussion to explore your approach.
• 👥 Final Interviews – Meet the team and discuss how you can make an impact.

If you need any adjustments or accommodations during the process, let us know — we’re committed to making this experience accessible for everyone.