Contact Centre Sales Manager

The People Pod; Wigan; On-site; GBP 52,000 - 62,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a motivated Contact Centre Sales Manager to lead their high-performing inbound and business development teams. This role involves coaching team members, driving sales performance, and ensuring customer retention. Ideal candidates will have proven experience in a target-driven sales environment and the ability to inspire and motivate others. This opportunity comes with competitive compensation including a car allowance and bonus potential.

Benefits

Car Allowance

Bonus

Career Progression

Qualifications

• Proven experience as a Contact Centre Sales Manager.
• Ability to lead and motivate a team in a target-driven environment.
• Strong commercial intelligence and discipline.

Responsibilities

• Lead and motivate a blended sales team across inbound, retention, outbound and BD.
• Drive sales performance, daily activity, conversion, pipeline quality and customer retention.
• Coach and develop Team Leaders and Advisors to improve sales behaviours and confidence.

Job description

Contact Centre Sales Manager

Up to £62,000 + Car Allowance + Bonus | Monday-Friday | Career Progression

Are you a proven Contact Centre Sales Manager who thrives in a fast-paced, target-driven sales environment?

Do you bring energy, discipline, and commercial intelligence to your team?

If you can lead from the front, inspire performance, and drive revenue growth - this is the opportunity you've been looking for.

We're hiring a Contact Centre Sales Manager to lead a high-performing inbound, retention and business development operation. This is a key leadership role where you'll shape culture, coach the team, and deliver strong commercial results.

What You'll Be Doing

• Lead and motivate a blended sales team across inbound, retention, outbound and BD
• Drive sales performance, daily activity, conversion, pipeline quality and customer retention
• Coach and develop Team Leaders and Advisors to improve sales behaviours and confidence
• Maximise every contact through effective cross-sell, up sell and...