Conference & Events Supervisor

The QHotels Collection; Broughton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hotel and hospitality brand in Broughton is seeking a supervisor to lead a team that delivers outstanding guest experiences. The role involves training team members in upselling and ensuring high-quality service in a fast-paced environment. Previous experience in a supervisory role in hospitality is essential, along with motivation and a good knowledge of wines and spirits. This role offers various benefits including a free health club membership.

Benefits

Free health club membership

Discounts across golf

Employee Assistance Program

Free parking

Various learning and development opportunities

Qualifications

• Previous supervisory experience in hospitality food & beverage department.
• Ability to work in a high-quality service-oriented operation.
• Excellent team builder and motivator.

Responsibilities

• Supervise and lead the team to deliver high standards of guest experience.
• Drive revenue opportunities while ensuring team training on upselling.
• Collaborate with team members for efficient operations.

Skills

Team motivation

Knowledge of wines and spirits

Service orientation

Job description

Overview

Do you have a passion for providing an outstanding guest experience? Are you a strong leader who can help and motivate your team through a fast-paced environment?

Benefits

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Supervise and lead your team to deliver a high standard of guest experience. Working together with your team you’ll drive revenue at every opportunity ensuring all team members have had the correct training to upsell and explain promotions to our guests.

Is this the role for me?

• Previous experience in a supervisory role in a hospitality food & beverage department
• Ability to work in a professional, efficient, high quality, service-oriented operation
• A good knowledge on wines and spirits
• Excellent team motivator and team builder

Curious to find out more?

Forest Pines Hotel, Spa & Golf Resort is located in Scunthorpe. Our hotel is a 4*, 188-bedroom property set in acres of woodland with a 27-hole championship golf course. The dining options include The Grill restaurant, The Lounge bar, The Pines bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.