Conference & Events Operations Supervisor

AccorHotel; St Andrews; On-site; GBP 30,000 - 40,000; Full time

Job summary

A renowned hotel chain in St Andrews is seeking a dedicated individual for a full-time position overseeing private dining services and catering events. You will ensure the highest standards of service, manage inventory, and maintain relationships with kitchen staff. Ideal candidates will have experience in luxury hospitality, strong leadership, and communication skills. The role includes great perks like discounted stays and wellness benefits.

Benefits

Free night's stay every year for team members

Discounted stays for friends & family

Free shuttle to work

Free meals on shift

Half-price dining

Complimentary golf lessons

Wellbeing app and long-service rewards

Responsibilities

• Prepare private dining rooms to high standards as per client requirements.
• Oversee availability and readiness of inventory for seamless service.
• Manage the breakdown and reset of private dining spaces after events.
• Deliver exceptional service for catered events collaborating with kitchen staff.
• Manage budget allocation for payroll and catering supplies.
• Conduct monthly stock takes and maintain accurate records.

Skills

Guest-facing experience in luxury hospitality

Excellent communication skills

Problem-solving abilities

Attention to detail

Leadership skills

Job description

Location : St Andrews Fife

Permanent Full-time

A little more about what you will be doing :

Ensure private dining rooms are prepared promptly and to the highest standard in line with the Banquet Event Order (BEO) or specific client requirements.

Oversee the availability and readiness of china glassware and other inventory to support seamless service and meet business demands.

Guarantee that all equipment is cleaned maintained and stored correctly for efficient future use.

Manage the timely breakdown and reset of private dining spaces after each event ensuring readiness for the next days operations.

Deliver exceptional service for all catered events collaborating closely with the kitchen team to exceed guest expectations.

Manage budget allocation for payroll cleaning catering supplies and replacement of operating equipment.

Exercise proactive control and monitoring of resources to maximize efficiency and profitability.

Conduct monthly stock takes of china glassware and other operating equipment; prepare and submit purchase orders to the Director of F&B as required.

Maintain accurate monthly stock records for cleaning products and operating supplies (e.g. foil coasters paper goods) coordinating with the Purchasing Clerk to ensure sufficient par levels are met.

Qualifications :

What were looking for

• Experience in a guest-facing role within luxury hospitality.
• A confident people-focused leader with excellent communication skills.
• A natural problem-solver who thrives under pressure.
• Someone with an eye for detail and a genuine passion for service.

Additional Information :

Whats in it for you

A free nights stay every year (for permanent team members)

Discounted stays for you friends & family plus deals across Accor hotels worldwide

Free shuttle to work free meals on shift and free use of our pool gym and classes

Half-price dining big savings on spa and golf plus retail discounts

Complimentary golf and lessons with our PGA pros

Extra perks like our wellbeing app long-service rewards staff parties and Christmas treats

Remote Work No

Employment Type Full-time

Key Skills

• Airside Operations
• Cathodic
• Marketing & Sales
• General Services
• Advocacy
• Infrastructure Development

Experience : years

Vacancy : 1