Conference & Banqueting Supervisor

Dalmahoy Hotel & Country Club; Kirknewton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious hotel in Scotland is seeking a C&B Supervisor to manage daily operations in the C&B department. The role involves ensuring cleanliness, hygiene, and stock control, while delivering excellent guest experiences. Strong food and beverage background, teamwork, and communication skills are essential. Ideal candidates will demonstrate efficiency and flexibility in a high-standard services environment. This is an opportunity to grow your career in a beautiful Scottish setting.

Qualifications

• Experience of supervising team members ensuring they deliver consistent quality of service.
• Have a passion and strong knowledge for all things food, beverage, conference & banqueting.
• Highly organised with an eye for detail.

Responsibilities

• Work as part of a team and constantly evaluate, train and improve the experience of our guests.
• Supervise the back of house service areas to include cleanliness, hygiene, stock control and wastage.
• Assist with SOPs and form a training manual for new recruits.
• Ensure compliance with health and safety processes.

Skills

Strong Food and Beverage background

Strong communication skills

Timely and Efficient

Organisational skills

Flexibility

Job description

Job Summary

Dalmahoy is located 7 miles from Edinburgh’s city centre, surrounded by beautiful Scottish countryside, just off the A71 lies the four-star Dalmahoy Hotel and Country Club. With spectacular views to Edinburgh Castle and the Forth Bridges, it is a celebration of Scottish heritage dating back to the 13th century.

With 18 operating departments and up to 250 employees, Dalmahoy offers unrivalled opportunities to progress your career across many different roles and disciplines.

Come and join us!

The C&B supervisor is responsible for supervising the day-to-day operation of the C&B department, guiding the team to deliver fantastic experiences for our guests and consistently delivering the company standards. To optimize opportunities and to help exceed budgeted targets. To work as part of a team and to constantly evaluate, train and improve the experience our guests receive.

Essential Functions

• Work as part of a team and constantly evaluate, train and improve the experience of our guests
• Effectively manage and facilitate stock control
• Supervise the back of house service areas to include cleanliness, hygiene, stock control and wastage
• Host and direct guests at peak times eg conferences, arrivals, lunches and breaks
• Support the team to complete mandatory training and facilitate and drive compliancePreparing a daily staff briefing sheet
• Assist with SOPs for your area and form a training manual for new recruits
• Ensure all health and safety processes and procedures are adhered to including food safety regulations and accident reporting

Competencies

• Strong Food and Beverage background from within hotel or restaurant sector, preferably at a luxury standard
• Timely and Efficient
• As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours
• Strong communication skills (verbal, listening, writing)

Preferred Education and Experience

• Experience of supervising team members ensuring they deliver consistent quality of service is essential
• Have a passion and strong knowledge for all things food, beverage, conference & banqueting
• Highly organised
• Have an eye for detail