Compliance Officer (Mortgages and Financial Planning)

Hyperion Insurance Group Ltd; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance firm is seeking a Compliance Officer to join their Mortgages and Financial Planning team. This pivotal role involves providing guidance, ensuring compliance with FCA regulations, and supporting the business through risk-based approaches. The ideal candidate will have experience in financial services, particularly mortgages, strong analytical and interpersonal skills, and relevant qualifications like CeMap. This position offers opportunities for professional growth in a collaborative environment.

Qualifications

• Experience in financial services, particularly mortgages.
• Understanding of FCA principles and regulations.
• Knowledge of The Consumer Duty requirements.
• Strong interpersonal and communication skills.
• Excellent analytical skills in a regulatory environment.
• Team player and self-starter.
• CeMap or equivalent certification required.

Responsibilities

• Adhere to monitoring and operational tasks per Compliance Monitoring Plan.
• Quality Assurance of Adviser files for regulated mortgages.
• Provide feedback and implement thematic reviews.
• Produce Compliance Audit Reports.
• Handle complaints from investigation to conclusion.
• Compile Management Information.
• Complete FCA reports on RegData.
• Implement Consumer Due Diligence procedures.
• Conduct suspicious activity investigations.
• Perform FIT & Proper / SMCR Checks.
• Assist with data protection requirements.
• Approve standard documents and Financial Promotions.
• Implement company-wide training initiatives.
• Review and update company policies and procedures.

Skills

Experience in financial services

Knowledge of FCA principles and regulations

Understanding of The Consumer Duty

Excellent interpersonal skills

Excellent analytical skills

Ability to work in a structured environment

Team player

CeMap or equivalent

Job description

We're currently looking for a Compliance Officer to join our Mortgages and Financial Planning pillar . This is a pivotal role that supports our mission to deliver clear, pragmatic guidance and advice-safeguarding our clients, colleagues, and the business through a risk-based, commercially aware approach.

The Role

The Compliance Officer plays a vital role in supporting our mission to provide clear, pragmatic guidance and advice to the business-protecting our clients, colleagues, and the organization through a risk-based, commercially aware approach. We are committed to fostering a culture where every team member is empowered to make decisions, take accountability, and challenge constructively to achieve the right outcomes. The Compliance Officer will help drive continuous improvement, ensuring that compliance and financial crime programs are robust, practical, and accessible. We value collaboration, open communication, and a willingness to question established ways of working, always striving to enhance our standards and support the business in a rapidly evolving environment.

Principle Accountabilities

• The CO will be expected to adhere to and complete monitoring and operational tasks as set out in the Department's Compliance Monitoring Plan.
• Quality Assurance of Adviser files including Regulated and Non-Regulated Mortgages, Consumer Credit, Pure Protection; includes transactions undertaken by SPF subsidiary companies.
• Provide face-to-face feedback where appropriate.
• Writing and implementing thematic reviews.
• Production of Compliance Audit Reports regarding the audits conducted.
• Complaints Handling (from investigation through to conclusion).
• Production of Management Information.
• Collating information for and completing the FCA reports on RegData.
• Understanding and Implementing Consumer Due Diligence procedures
• Completing internal suspicious activity investigations (through to completion) and completing NCA reporting
• FIT & Proper / SMCR Checks including updating the FCA Directory.
• Assisting with meeting the requirements under data protection.
• Approval of standard documents and Financial Promotions.
• Writing and implementing company wide training.
• Creation, review, and updating of company policies and procedures.

Qualifications and Skills required

• Must have experience in financial services, especially mortgages .
• Must have adequate knowledge of FCA principles and regulations.
• Must have an understanding of the requirements under The Consumer Duty.
• Must have excellent interpersonal and communication skills.
• Must have excellent analytical skills and happy to work in a structured, regulatory driven and process orientated, environment.
• Must be able to work as part of a team and individually.
• CeMap or equivalent required.