Complex Needs & Personal Care Assistant

Protocol Education Ltd; Sunderland; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading educational support organization in Sunderland is seeking a full-time Complex Needs & Personal Care Assistant. This hands-on role requires supporting pupils with profound learning difficulties in their personal care and engagement. Ideal candidates will have experience in care settings, approach tasks with dignity, and enjoy collaborating within a supportive team. This position includes full training and weekly PAYE pay, with potential for long-term opportunities.

Benefits

Weekly PAYE pay

Full training and CPD

Consultant support

Qualifications

• Previous experience in SEND, care, or health environments.
• Demonstrated respect and dignity in care tasks.
• Ability to work well in a team setting.

Responsibilities

• Support personal care and hygiene routines.
• Assist with feeding plans and mobility.
• Help pupils engage in sensory activities.
• Create a calm learning environment.

Skills

Experience in SEND, care, health

Respectful approach to care tasks

Team collaboration

Job description

Complex Needs & Personal Care Assistant – Sunderland

Pay: £89 to £110 per day
Start: ASAP
Contract: Full-time

This is a hands‑on, big‑hearted role in a specialist environment supporting pupils with profound and multiple learning difficulties.

Every day brings small, meaningful moments, whether that’s helping with sensory interactions, supporting communication or celebrating tiny steps of independence.

What your day may look like:

• Supporting personal care and hygiene routines
• Assisting with feeding plans and mobility
• Helping pupils engage with sensory activities
• Creating a calm, predictable space for learning

Ideal for you if:

• You’ve worked in SEND, care, health or similar environments
• You approach care tasks with dignity and respect
• You enjoy being part of a tight‑knit, supportive team

You’ll also get:

• Weekly PAYE pay
• Full training and CPD
• A consultant who’s there when you need them

Want a role that genuinely changes lives?

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.

We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.