Complex Care Assistant

Routes Healthcare; South Ribble; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading care provider in Preston seeks dedicated care workers to provide complex care services tailored to individual needs. Responsibilities include supporting clients 24/7 and maintaining high standards of compassionate care. Required qualifications include care experience in the UK and a valid UK driver’s license. Flexible shifts are available. Salary starts at £13.69 per hour, including holiday pay.

Benefits

Career development through Routes Academy

24/7 support from on-call team

Wellbeing and mental health support

Flexible shift patterns

Staff referral scheme

Qualifications

• At least 6 months of paid care experience in the UK.
• The right to work in the UK without employer sponsorship.
• A valid UK driver's license and access to a car for work.

Responsibilities

• Provide complex care services tailored to individual needs.
• Support clients and their loved ones 24/7.
• Maintain patient-focused compassionate support.

Skills

Caring attitude

Communication skills

Patience

Job description

Overview

Complex Care Preston

About Us
Routes Healthcare is a leading care provider—not an agency. We are real people who prioritise individual healthcare needs, offering support in clients' homes and within the community. We take the time to listen to our clients, ensuring their needs are met with care and consideration. Routes Healthcare is seeking dedicated and passionate care workers to deliver high standards of care.

Responsibilities

• Provide complex care services to clients, including long-term health conditions, clinically-led enhanced homecare, and end-of-life care, tailored to the individual’s hobbies, activities, and daily routines.
• Support clients and their loved ones on a 24/7 basis as part of our commitment to enhancing lives.
• Deliver high standards of care and maintain patient-focused, compassionate support in clients' homes and communities.
• Work across a range of shifts from Monday to Sunday, with scheduling details provided by the recruitment team.

Qualifications

• At least 6 months of paid care experience in the UK
• The right to work in the UK without employer sponsorship
• A valid UK driver’s license and access to a car for work
• A caring, positive attitude and patience
• Excellent communication skills

Benefits

• Career development through our Routes Academy program to help you achieve your goals
• 24/7 support from a dedicated on-call team
• Wellbeing and mental health support
• Flexible shift patterns to help maintain a healthy work-life balance
• Staff referral scheme with generous incentives
• Routes care workers only—no agency staff on shift

About the Role

We have a client in Preston who needs support from dedicated complex care assistants. Routes Healthcare is committed to enhancing lives 24 hours a day, 7 days a week, not only for those we support but also for their loved ones and family members.

We provide complex care services for people with long-term health conditions, clinically-led enhanced homecare, and end-of-life care, all tailored around the individual’s hobbies, activities, and daily routines.

Care is always needed, so a range of shifts will be available from Monday to Sunday. Please speak with our recruitment team to learn about our shift patterns. We offer a pay rate £13.69 per hour, depending on the level of care and location; this rate includes holiday pay.

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