Complex Care Assistant

Alcedo Care; Preston; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A reputable care provider in Preston seeks a Complex Care Assistant to support individuals with complex health needs. Responsibilities include delivering high-quality care, performing clinical tasks, and promoting independence. The role offers excellent pay rates and flexible working hours, along with comprehensive training. Candidates must have at least 6 months of care experience in a UK setting.

Benefits

Paid Induction Training

Enhanced bank holiday rates

Extra earnings through referral scheme

Mileage contribution for drivers

Access to Employee Assistance Programme

Qualifications

• At least 6 months of hands-on care experience in a UK care setting.
• Ideally have experience working with Tracheostomy Care (not essential).
• Age 18 or over due to personal care and work with vulnerable individuals.

Responsibilities

• Deliver high-quality, person-centred support to individuals with complex health needs.
• Perform clinical tasks like manual cough assist, PEG care, and tracheostomy care.
• Promote client independence and provide ongoing assistance with daily tasks.

Skills

Hands-on care experience

Person-centred support

Communication skills

Ability to work flexible hours

Education

No specific educational requirements

Job description

Join Alcedo Care Preston as a Day/Night Complex Care Assistant working within the area of Longridge

Excellent rates of pay £15.25-£15.75 PLUS Pension PLUS Holiday Pay (equating to a Rolled Up pay rate of £17.03-£17.60).

Are you passionate about making a positive difference in people’s lives? Do you have a caring nature, and desire to support individuals in their own homes as a Complex Care Assistant?

• Paid Induction Training
• Enhanced bank holiday rates
• Extra earnings through our referral scheme - £252 / referral.
• Mileage contribution for drivers
• Flexible working hours (full-time, part time and casual)
• Access to our Employee Assistance Programme for 24/7 wellbeing support

We’re proud of our strong family values and supportive culture. With over 25 branches across the North West, Lakes and Cumbria, Yorkshire, and Wales, we deliver more than a million care hours each year. Our award-winning in‑house training team, including Registered Nurses, ensure you receive all the support and skills you need as a Complex Care Assistant, recognised nationally with the Princess Royal Training Award.

We believe in helping you develop in your career with Alcedo Care. Through our Rising Stars programme, we offer structured development including fully funded NVQs and mentoring.

Our Induction Training will give you the skills and confidence you need.

Role

As a people person, you will enjoy meeting and supporting a diverse range of people of all ages.

You will need to be able to work 8pm-8am shifts Monday – Sunday.

The Complex Care Assistant Role at Alcedo Care involves delivering high‑quality, person‑centred support to individuals with complex health needs, including spinal injuries, respiratory conditions, and neurological disorders. You will receive comprehensive training and competency sign‑off from our in‑house team of Registered Nurses to ensure you are confident in your role. You will also carry out clinical tasks such as manual cough assist, digital stimulation for bowel management, postural and spinal support, PEG care, tracheostomy care, and provide ongoing assistance with continence, medication, mobility, meal preparation and helping with household tasks, just as importantly, you’ll promote people independence, whilst bringing a real sense of joy to those you support.

To work with us as a Complex Care Assistant, you'll need to have at least 6 months of hands‑on care experience in a UK care setting — this helps us make sure you're confident and ready to support our clients with more advanced needs.

You will ideally have experience working with Tracheostomy Care, but this is not essential as we will provide full training.

Due to the nature of the role, including personal care, unsupervised work with vulnerable individuals, and the need to work flexible hours including late evenings and weekends, applicants must be aged 18 or over. This role is subject to an Enhanced DBS check and satisfactory references.

Join Our Team

If you’re ready to start a rewarding career with a company that truly values its carers, we’d love to hear from you. Our local recruiter is on hand to guide you through the process. Apply today as a Complex Care Assistant and take your first step with Alcedo Care.