Compassionate Patient Scheduling Coordinator - Clinical Research

The Christie NHS Foundation Trust; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading NHS Trust in Manchester is seeking a Scheduler to join their patient-focused team. You will be responsible for managing patient check-ins, scheduling appointments, and ensuring accurate patient information is maintained. The ideal candidate must demonstrate strong organizational skills and the ability to handle sensitive situations with compassion. This role requires proficiency with various healthcare systems, ensuring a seamless experience for patients while supporting the clinical research team.

Qualifications

• Ability to manage patient appointments and check-ins.
• Competence in handling sensitive patient interactions.
• Experience with administrative tasks in a healthcare setting.

Responsibilities

• Welcome and manage patient admissions to the clinical research facility.
• Schedule and coordinate patient appointments using Trust systems.
• Support research teams in maintaining patient flow and booking changes.

Skills

Organised

Patient-focused

Clear communication

Ability to handle pressure

Tools

CRF Manager

Trust scheduling systems

Patient information systems

Job description

A leading NHS Trust in Manchester is seeking a Scheduler to join their patient-focused team. You will be responsible for managing patient check-ins, scheduling appointments, and ensuring accurate patient information is maintained. The ideal candidate must demonstrate strong organizational skills and the ability to handle sensitive situations with compassion. This role requires proficiency with various healthcare systems, ensuring a seamless experience for patients while supporting the clinical research team.