Community Shop Lead & Volunteer Manager (Flexible)

The Disabled Workers Co-operative Ltd.; City of Westminster; On-site; GBP 25,000 - 32,000; Full time

Job summary

A community-focused charity retailer in City of Westminster seeks a Retail Team Leader. You will lead and inspire a team of volunteers, manage day-to-day shop operations, and ensure an exceptional customer experience. This role requires retail or customer service experience, a passion for retail, and a commitment to community values. Comprehensive benefits include 35 days annual leave, flexible working, and professional development opportunities.

Benefits

35 days annual leave

Flexible working

Company pension

Excellent training and career development

Wellbeing incentives

Qualifications

• Proven experience in a retail or customer service environment.
• Passionate about retail.
• Ability to motivate and lead the shop team and volunteers.
• Strong customer focus.
• Solid IT skills.
• Attention to detail and creative eye for displays.

Responsibilities

• Inspire and lead a team of volunteers.
• Deputise and manage the shop when the shop manager is absent.

Skills

Retail experience

Customer service experience

Team motivation

Strong customer focus

Solid IT skills

Attention to detail

Creative eye for shop displays

Job description

A community-focused charity retailer in City of Westminster seeks a Retail Team Leader. You will lead and inspire a team of volunteers, manage day-to-day shop operations, and ensure an exceptional customer experience. This role requires retail or customer service experience, a passion for retail, and a commitment to community values. Comprehensive benefits include 35 days annual leave, flexible working, and professional development opportunities.