Community Shop Assistant Manager

Valence School; Westerham; On-site; GBP 15,000; Part time

Job summary

A community-focused educational institution in Westerham is looking for a dedicated Community Shop Assistant Manager. The role, which is part-time (22.5 hours per week), involves overseeing the daily operations of a vibrant community shop and motivating a team of volunteers. Ideal candidates will have a background in retail, especially customer service, and a passion for engaging with the local community. This position offers a chance to make a meaningful impact, with training, discounts, and a beautiful work environment.

Benefits

Training and wellbeing sessions

Retail discounts

Generous pension/life cover

Friendly community-focused environment

Qualifications

• Retail experience (charity sector experience is a bonus).
• Ability to support a coffee counter.
• Must be 18+ due to lone-working requirements.

Responsibilities

• Manage the day-to-day operations of the shop.
• Motivate a team of volunteers.
• Maintain high standards of shop presentation.
• Provide work experience opportunities for students.

Skills

Customer service skills

Retail experience

Merchandising skills

Team motivation

Community engagement

Job description

COMMUNITY SHOP ASSISTANT MANAGER

PERMANENT PART-TIME, ALL YEAR ROUND

22.5 hours per week : 8.30am to 4.30pm : working alternate weekends

£12.21 per hour : £14,326 actual gross p.a. : 7.2 weeks holiday

Ready to bring your retail skills to a role that really makes a difference?

Valence School has a vibrant community shop in the heart of Westerham, and we are looking for an enthusiastic Assistant Manager to help drive its success.

This is a fantastic opportunity if you:

• love delivering brilliant customer service
• enjoy eye-catching merchandising and keeping a shop looking great
• have retail experience (charity sector a bonus!)
• can support a small coffee counter—barista skills welcome but not essential
• enjoy working with volunteers and the local community
• want a meaningful role that directly supports young people with physical disabilities and complex needs

Responsibilities

Working alongside the Shop Manager, you will help run the day-to-day operations, motivate a wonderful team of volunteers, maintain high standards and bring creativity to displays, stock rotation and shop presentation. You will also help provide brilliant work experience opportunities for Valence School students.

Why join us?

• A friendly, community-focused environment
• Real impact as every sale supports Valence School
• Varied, rewarding work
• Training, wellbeing sessions, retail discounts and generous pension/life cover
• Beautiful location overlooking Westerham Green

Must be 18+ due to lone-working requirements.

If you are passionate about people, community and great customer service, we would love to hear from you.

C.V.'s alone will not be accepted. Applications must be made on the school's recruitment portal.

For details please visit www.valenceschool.com > work for us or visit our recruitment portal on My New Term https://mynewterm.com/jobs/119032/EDV-2025-VS-17318

Closing date: 11 January

Interviews: w/c 19 January

You are encouraged to apply as soon as possible as we reserve the right to close this vacancy, interview and appoint earlier if we receive sufficient applications for this role.

Valence School is committed to safeguarding and promoting the welfare of every student and we expect all our staff and volunteers to share this commitment. We valuediversity and promoteequality for all.

References will be taken up before interview and online checks undertaken for shortlisted candidates. The successful applicant will require an enhanced DBS check (this post is exempt from the Rehabilitation of Offenders Act)