Community Safety Officer

IRIS Recruitment; Rushden; Hybrid; GBP 38,000; Full time

Job summary

A community-focused organization is seeking a proactive Community Safety Officer to effectively deliver Anti-Social Behaviour and Community Safety services in Rushden. In this role, you will manage a case load, ensuring compliance and fostering collaboration with stakeholders to promote safer communities. Key qualifications include experience in case management, a CIH Level 2 certification, and strong relationship-building abilities. This position offers a hybrid work model and requires a full UK driving license.

Qualifications

• Experience overseeing complex ASB & Community Safety case management.
• Understanding of Tenancy Enforcement and ASB and Crime Act 2014.
• Full UK driving license and DBS clearance are essential.

Responsibilities

• Manage a case load of ASB and community safety cases.
• Ensure compliance with relevant policies and procedures.
• Engage with customers to co-produce local safety initiatives.

Skills

Knowledge of Anti-Social Behaviour

Relationship Building

Case Management

Compliance Understanding

Ability to Manage Pressure

Education

CIH Level 2

Tools

Housing Systems

Job description

Are you passionate about creating safer, stronger communities? At Amplius, we’relooking for a proactive Community Safety Officer todeliver proactive and effective Anti-Social Behaviour (ASB) and Community Safety Services across our Rushden region.

In this role, you’llprotect ourcustomers, communities and assets through prevention, early intervention, and robust case managementwhilst fostering collaborative working with customers, partnersand internal stakeholders to build sustainable communities.

Salary:£37,400 per annum

Contract:Permanent, Full Time

Your week: 36.25 hours (Monday to Friday 9am – 5:15pm)

Location:Hybrid with a weekly presence in ourRushden office

Snapshot of your role

• Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses.
• Complete full case management, including proportionality assessments and preparation should any legal action be required.
• Understand and work towards regional performance against KPI’s, service standards and customer satisfactionmeasures
• Build and maintaineffective relationships with local statutory officers in a designated area.
• Attend multi-agency forums, for example MARAC and Community Safety Partnerships in person if possible.
• Engage with customers to gather intelligence, build trust, and co-produce local safety initiatives for more complex case management
• Ensure compliance with policies and procedures
• Maintaina detailed knowledge of anti-social behaviour best practice and legislation
• Champion a culture of safeguarding, inclusion, and customer empowerment.

What we’relooking for

• CIH Level 2 – already achieved, working towards or willing to do so.
• Good knowledge and experience overseeing complex ASB & Community Safety case management.
• Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB AND Crime and policing Act 2014
• Up to date knowledge of the regulatory environment
• Experience of building positive relationships with Local Authority partners and other key stakeholders
• Able to use housing systems effectively
• Ability to manage a team
• Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges
• Able to travel around a large geographical area as required

A full UK driving license is essential for this role.

DBS clearance is requiredfor this role.

Please read the attached Job Description before applyingso you get the full scope of the role.

Important -We do not provide visa sponsorship; you must be eligible to work in the UK. You must residein the UK for the duration of your employment and provide Right to Work evidence.

Closing:Sunday11thJanuary2026

Phone screening:Wednesday 14thJanuary2026

Interviews:Monday 19thJanuary 2026(in Rushden)

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

Have questions?Contact the AmpliusRecruitment Teamand we’llbe in touch to support you with any questions, queriesor conundrums!