Community Phlebotomist | Mersey Care NHS Foundation Trust

Mersey Care NHS Foundation Trust; Sefton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading health service provider in Sefton is looking for a Community Phlebotomist to perform venepuncture procedures and manage patient flow in busy clinic environments. The ideal candidate will have NVQ Level 2 in Health and Social Care or relevant experience, good communication skills, and the ability to work independently. Flexible working requests will be considered. The application deadline is December 3, 2025.

Qualifications

• Willingness to undertake NVQ Level 2 qualification in Health and Social Care.
• Evidence of relevant experience within a similar role.
• Good communication and organisational skills.

Responsibilities

• Complete venepuncture procedures for patients aged 16+.
• Maintain own Continuing Professional Development.
• Work independently in a busy clinic environment.

Skills

Communication skills

Organisational skills

Manual dexterity

Self-management

Computer skills

Education

NVQ Level 2 in Health and Social Care

Job description

Community Phlebotomist

We are looking for permanent staff to support our Sefton, Liverpool, and Knowsley Phlebotomy service.

Job Purpose

To complete venepuncture procedures for persons aged 16+ (Liverpool/Knowsley) and 14+ (Sefton) with no upper age limit in a clinic setting.

Responsibilities

• Maintain own Continuing Professional Development.
• Actively participate and contribute to team working in response to service developments and the business plan.
• Work independently in a busy clinic environment ensuring patients receive blood tests on time and manage patient flow.
• Obtain informed consent from the patient and share information in accordance with Trust procedures.
• Use IT system to document outcome of appointment.
• Escalate and seek advice from seniors if specific risks are identified.
• Work within health and safety guidelines and policies and adhere to relevant Trust procedures.
• Maintain effective working relationships with colleagues.
• Be accountable for own actions and decisions, seeking advice and guidance from the Line Manager.
• Comply with Trust Clinical Governance and Health and Safety requirements within agreed policies and procedures.
• Follow and contribute to new policies and local guidance and provide comments for proposed changes.
• Collect and input statistical information about daily contacts into the database.
• Actively participate in audit, research and development activity when required.
• Undertake routine administrative tasks such as photocopying, filing and faxing within Trust policies.
• Report defective equipment and make it safe without delay.
• Work towards completion of competency framework within agreed timescales.
• Participate in clinical supervision as required.
• Be competent in selecting the appropriate sample bottle for all common laboratory investigations.
• Be competent in procedures for high‑risk, immunocompromised and barrier‑nursed patients.
• Organise and stock work benches and trolleys daily; clean and disinfect them after use.
• Restock the Phlebotomy rooms when necessary.
• Work across the MERSEY CARE NHS FT phlebotomy footprint.
• Respect confidentiality and privacy of patients and carers at all times.
• Maintain awareness of health, welfare and safety issues; report incidents or near‑miss events in line with Trust policies.
• Participate in Health and Safety Training.
• Participate in personal training, development, appraisal and attend all mandatory courses.
• Display empathy and a pleasant, helpful manner when dealing with patients, visitors and staff.
• Contribute to high‑quality service delivery to customers within agreed timescales.
• Communicate effectively with patients to ensure correct identification, cooperation, and clarification of complications.
• Ensure samples are labelled correctly according to protocols.
• Provide after‑care and assistance to patients affected by venepuncture.
• Deal safely with nervous, upset, fainting or unwell patients.
• Maintain basic life support skills.
• Liaise with service users to improve relationships and patient care.
• Answer telephone enquiries in a helpful manner.
• Participate in relevant staff and departmental meetings.
• Co‑operate with and assist leaders of Phlebotomy teams to promote good teamwork.

Qualifications

• NVQ Level 2 qualification in Health and Social Care or willingness to undertake this qualification.
• Or evidence of relevant experience within a similar role.
• Computer and IT skills.
• Self‑management, good communication, organisational skills and manual dexterity.

Working Conditions

• Travel to clinic venues across Liverpool, Knowsley, and Sefton.
• Lone working in busy clinic environments.
• Manage pressures of a busy clinical workload.
• Manage situations involving patient conflict and challenging behaviours.
• Attending clinics across the MCFT footprint.
• Participate in safeguarding training and demonstrate knowledge of safeguarding concerns.

Additional Information

Flexible working requests will be considered for all roles.

This advert closes on Wednesday 3 Dec 2025.

About Mersey Care

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region. We offer specialist inpatient and community services that support physical and mental health and have high‑secure mental health facilities.