Community Payback supervisor

Ministry of Justice; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A government agency in the UK seeks a Community Payback Supervisor to manage service users in completing community projects. Candidates must have a full UK Manual Driving Licence (Category D1 Minibus) and experience with practical skills. Key responsibilities include conducting induction sessions, leading safety talks, and overseeing health and safety compliance at work placements. This role supports community rehabilitation and offers training opportunities along with competitive benefits including annual leave and a pension scheme.

Benefits

25 days annual leave increasing to 30 after five years

Local Government Pension Scheme

Training and development opportunities

Family-friendly policies

Qualifications

• Hold a full UK Manual Driving Licence (Category D1 Minibus).
• Evidence of teamwork and the ability to supervise effectively.
• Knowledge of safety protocols and risk management.

Responsibilities

• Conduct Pre‑Placement Unpaid Work Induction sessions.
• Lead daily toolbox talks for service users.
• Ensure Health & Safety procedures are followed.

Skills

Practical Skills

Inter-personal skills

Problem-solving

Communication

Education

IOSH L3 or equivalent

L3 Certificate in Assessing Vocational Achievement (CAVA) or equivalent

Tools

First Aid knowledge

Job description

Position Details

The role is a supervisory position for Community Payback. Candidates must hold a full UK Manual Driving Licence (Category D1 Minibus) and will work on varied public projects that provide credible reparation to the community. The post holder will maintain discipline, manage risk, and support service users in acquiring employment skills.

Responsibilities

• Conduct Pre‑Placement Unpaid Work Induction sessions.
• Lead a daily 'tool box' talk to ensure service users understand tasks, safety practices and are motivated to complete their orders.
• Follow work directions within the project placement file.
• Ensure Health & Safety procedures are followed, alerting relevant staff to risks and completing required paperwork accurately and on time, including contributing to the review of placement risk assessments.
• Ensure appropriate tools, equipment and supplies are available and safe‑use instructions are followed.
• Conduct a dynamic risk assessment to manage all hazards.
• Use pro‑social and other motivational techniques to ensure disciplined and well‑behaved completion of assigned work.
• Monitor service user attendance in agency placements and promote successful completions.
• Maintain all service users’ records in the case management system accurately and on time.
• Work towards accreditation as a workplace assessor or deliver training assessments to provide enhanced learning opportunities.
• Promote Community Payback with colleagues, external agencies, Sentencers and the public.

Qualifications & Experience

• Experience of Practical Skills.
• UK Manual Driving Licence – Category D1 Minibus.
• Evidence of commitment to teamwork.
• Effective inter‑personal skills with the ability to supervise constructively while maintaining authority.
• Evidence of problem‑solving within a workplace or similar environment.
• Knowledge of safety at work, public protection and risk of harm in all aspects of work.

Technical Requirements

• Basic knowledge of First Aid and willingness to undertake further training.
• Attain IOSH L3 or equivalent and be willing to attend further training.
• Willing to achieve and maintain L3 Certificate in Assessing Vocational Achievement (CAVA) or equivalent.

Additional Abilities

• Ability to model pro‑social attitudes and behaviour to service users.
• Good written communication skills, Communicating and Influencing.

Behaviour Criteria

• Managing a Quality Service.
• Working Together.
• Communicating and Influencing.
• Leadership – supervisors should be empathetic, a good communicator, and happy to take the lead with a diverse mix of individuals.

Working Pattern

The role may include frequent weekends and evenings, with up to 7 hours supervising a group at a Community Payback unpaid work placement. Weekend and evening work are compensated at a higher rate.

Benefits

• Annual Leave – 25 days on appointment, increasing to 30 days after five years, plus public holidays; pro‑rated for part‑time and job share posts.
• Local Government Pension Scheme (LGPS) through Greater Manchester Pension Fund.
• Training and development opportunities offered by the Ministry of Justice.
• Access to family‑friendly policies, voluntary benefits, retail vouchers, childcare support, paid parental leave, and free annual sight tests for employees who use computer screens.

Application Information

All candidates will be subject to security and identity checks prior to taking up the post. The vacancy is currently open; applications close when the position is filled.