Community Maternity Support Worker

Torbay and South Devon NHS Foundation Trust; Torquay; On-site; GBP 24,000 - 27,000; Full time

Job summary

A National Health Service provider in England is seeking a Community Maternity Support Worker to provide essential care and support to mothers and their babies in a community midwifery team. The role involves mentoring, performing clinical tasks, and ensuring high-quality healthcare delivery. Candidates must hold a Level 3 NVQ or equivalent and have experience working in maternity settings. This position offers a competitive salary and emphasizes a supportive work environment that encourages work-life balance.

Qualifications

• Experience in a caring environment, in or out of workplace.
• Ability to mentor new Maternity Support Workers.
• Trained to perform venepuncture and baseline observations.

Responsibilities

• Assist in providing high-quality care to mothers and babies.
• Liaise with multidisciplinary team members regarding care.
• Provide direct care and report any deviations to midwife.

Skills

Mentoring ability

Moving and manual handling

Manual dexterity

Customer service experience

Health and safety awareness

Education

Level 3 NVQ/Apprenticeship or equivalent

Breastfeeding training

Job description

Torbay and South Devon NHS Foundation Trust

Community Maternity Support Worker

The closing date is 05 January 2026

An opportunity has arisen for a Community Maternity Support Worker with an existing NVQ 3 (or equivalent) qualification as identified on the person specification to work within a community midwifery team. Although based in Torquay, you will also provide cross cover to the other midwifery teams in the Torbay and South Devon locality.

Your role will encompass supporting the integrated midwifery service with the provision of safe, effective and evidence based care to all women and their families using the maternity services. This will include clinical activities, admin and clerical duties and housekeeping, whilst at all times liaising with the Midwives. The clinical responsibilities involve support of new parents, parent education, feeding support, venepuncture & undertaking new‑born blood spot tests.

To enable you to be successful in this role, we offer a comprehensive period of induction and training to the successful candidate.

For informal enquiries please contact Carolyn Balouza either by phone [phone]) or email ([e-mail]).

Main duties of the job

• To liaise with other members of multidisciplinary team e.g. Health Visitors, GP's, Children's Centres regarding mothers and babies, respecting confidentiality at all times
• Assist in the provision of high‑quality care to mothers and babies
• To undertake tasks and duties for which midwifery training is not required on both mothers and babies and report any deviations from normal parameters to the midwife
• To carry out additional tasks as delegated by the Registered Midwife once appropriate training has been given (see responsibility)

About us

Why work with us - Our team are caring, committed, inclusive and focused on quality. We embrace innovation and change wherever it can drive improvement. If you share our values and vision and are passionate about working with people then you could be a real asset to our Maternity Services.

You will be working in one of the most beautiful parts of the UK, with a fantastic quality of life. We actively encourage our team members to enjoy a good work/life balance and Devon offers everything from city living to a host of outdoor activities. Whether it's the coast that floats your boat or trekking across the moors you'll find it all right on your doorstep.

Job responsibilities

• As a member of a multi‑professional team contribute to effective communication and its relevance to effective care provision including sensitive information and bereavement support.
• Assist in the provision of high quality care to mothers and babies
• To undertake tasks and duties for which midwifery training is not required on both mothers and babies and report any deviations from normal parameters to the midwife.
• Provide direct care to women and babies as directed by the midwife, reporting any deviation from normal to the midwife
• Working to relevant Trust procedures, standards and policies ensuring safe care at all times

Full vacancy details can be found on the attached job description and person specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

An ability to travel efficiently around the Bay is important in order to carry out your duties.

Please note: This role is not eligible for sponsorship under the UK Home Office Skilled Worker visa route, due to the increased salary threshold introduced in early May 2025. Therefore, we are only able to consider applications from individuals who already have the right to work in the UK.

Person Specification

Qualifications and Training

• Level 3 NVQ/ Apprenticeship or equivalent
• Experience of working in a Maternity Unit
• Breast feeding training

Knowledge and experience

• Ability to act as mentor to MSWs recruited into service
• Uses appropriate moving and manual handling techniques, as part of daily activities assisting women during postnatal period.
• Manual dexterity to undertake venepuncture
• Trained to undertake baseline observations
• Trained to undertake phlebotomy of mothers and neonatal blood spot

Specific Skills

• Experience in a caring environment in or outside of the workplace
• Experience in a customer focused environment
• Understands the concept of confidentiality and standards of conduct and care
• Keen and willing to learn new skills to enhance patient care
• Understand the importance of Health and Safety

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Torbay and South Devon NHS Foundation Trust

£24,937 to £26,598 a year pro rata