Community Marketing Manager

Klipboard. Kerridge Commercial Systems (kcs); London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading software provider in London is seeking a Community Marketing Manager to enhance its brand presence in the Rental sector. The successful candidate will manage social communities, engage with niche groups, and create organic content. This role offers a flexible hybrid work model, combining office and remote work. Strong experience in social media and community engagement is essential.

Benefits

Flexible work policy

Diversity and inclusion initiatives

Qualifications

• 2+ years' experience in social media, community management, or organic marketing.
• Hands-on knowledge of Facebook Groups, LinkedIn, Reddit, or similar community platforms.
• Confident copywriting skills and a creative tone of voice.

Responsibilities

• Grow and manage a strong social community presence for our Rental brands.
• Engage with rental industry groups to build brand relevance.
• Plan and publish engaging organic content.
• Identify and work with micro-influencers for brand advocacy.

Skills

Social media management

Community engagement

Digital storytelling

Copywriting

Job description

Overview

Klipboard seeks a Community Marketing Manager to build, grow, and engage online communities that matter to the Rental sector. The role focuses on creating organic brand visibility, driving awareness and inbound interest through social content, community engagement, and peer-to-peer advocacy—particularly across Facebook Groups, forums, and emerging platforms relevant to equipment hire, event rental, and audiovisual sectors. You’ll help turn real customer conversations into scalable growth opportunities. Klipboard is evolving from Kerridge Commercial Systems (KCS) and is currently adopting the Klipboard brand. We have offices worldwide and offer a flexible hybrid work policy (three days in the office, two days remote). We welcome applicants who are passionate about community marketing and storytelling within the Rental industry.

Equal Opportunities: As a global company, we value diversity and aspire to an inclusive workplace. We encourage you to apply even if you don’t meet every criterion, recognizing skills and experience come in many forms. If you require adjustments during the interview or offer process, please advise our TA or HR team. We do not accept agency speculative resumes unless from our approved PSL.

Responsibilities

• Grow and manage a strong social community presence for our Rental brands (e.g., inspHire, Current RMS) across platforms like Facebook, LinkedIn, and industry forums.
• Engage with rental industry groups, conversations, and creators to build Klipboard's brand relevance.
• Plan and publish engaging organic content - from customer spotlights to user tips, memes, and discussion threads.
• Launch micro-campaigns and viral loops to drive traffic to demos and free trials.
• Actively participate in conversations across relevant groups, threads, and comment sections to build awareness and trust.
• Identify and work with micro-influencers, satisfied users, and customers to create UGC and brand advocacy.
• Track engagement, traffic, and conversion metrics to understand what's working and optimise efforts accordingly.
• Based in or around Nottingham to collaborate with the Rental team where needed.
• Hybrid work policy: three days in the office and two days working from home.

Qualifications

• 2+ years' experience in social media, community management, or organic marketing.
• Passion for digital storytelling and connecting with niche communities online.
• Hands-on knowledge of Facebook Groups, LinkedIn, Reddit, or similar community platforms.
• Bonus: Experience in B2B SaaS or Rental / Events / Equipment Hire space.
• Confident copywriting skills and a creative tone of voice.

Company & Additional Information

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade worldwide. Our mission is to design and deliver high-performance, integrated ERP solutions that enable customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya, and North America. This role is aligned with our Rental sector focus and brand transition from Kerridge Commercial Systems to Klipboard.