Community Manager

Tilt; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A disruptive e-commerce platform is seeking a Community & Influencer Manager to engage users through live events and manage influencer relationships. This hybrid role based in London requires experience in community building, live hosting, and a strong understanding of social platforms. The ideal candidate is charismatic on camera and has an analytical mindset to drive user growth. You'll enjoy a mission-driven work environment with various perks including 29 days off and opportunities for personal growth.

Benefits

29 days off plus UK bank holidays

Your birthday off

Share options

3% pension contribution

MacBook and tech budget

Gym membership

Free Deliveroo for late work

Qualifications

• Charismatic on camera, confident speaking to live audiences.
• Experience in community building or creator economy roles.
• Strong understanding of social platforms like Instagram and TikTok.

Responsibilities

• Host Instagram + Tilt Lives to engage users.
• Run onboarding and educational live shows.
• Build a pipeline of high-performing influencers.

Skills

Community building

Live hosting

Influencer management

Analytical mindset

Excellent communication

Job description

About Tilt 🛸

We’re building the next century of shopping, making it feel human, communal, and alive again. E-commerce has spent decades optimising for clicks, stripping away the trust, joy, and connection that once made shopping meaningful.

We’ve recently raised an $18M Series A from world-class investors to build the next era of commerce. Now, we’re hiring elite builders to make it happen.

Your Mission 🫵

As a Community & Influencer Manager, you’ll become the voice, face, and connective tissue between Tilt and its users. You’ll host live shows, educate customers on how to get the most out of Tilt, revive old users, and experiment with influencers to reach new audiences.

This is not a traditional “community manager” role.
This is a revenue-driving, growth-focused, user-understanding machine - part live host, part customer psychologist, part influencer strategist.

What You’ll Do 👷

0–3 Months

Live Engagement

• Host Instagram + Tilt Lives to drive installs and purchases.

• Build an engaging on-camera presence users return to.

User Education

• Run onboarding and educational live shows.

• Create simple “Tilt for beginners” content.

• Spotlight key sellers and drops with category teams.

Influencer Testing

• Source micro-creators and run small tests (lives, duets, reviews).

• Score creators on cost, conversion, and retention impact.

• Track results and iterate quickly.

3+ Months

Live Program Scaling

• Build a recurring calendar of live events that drive retention + revenue.

• Launch new formats, challenges, and community moments.

Influencer Engine

• Build the influencer function: onboarding, measurement, templates, playbooks.

• Scale a pipeline of high-performing creators.

User Education System

• Create a structured education funnel across lives, DMs, email, and IG.

• Improve pre-purchase onboarding flows.

Community Insights

• Own insight on why users stay, leave, or buy.

• Feed learnings into product, supply, and marketing.

Who You Are 📋

• Charismatic on camera - you’re confident speaking to hundreds of viewers live.

• Experience with community building, live hosting, influencer management, or creator economy roles.

• Strong understanding of social platforms (Instagram, TikTok, TikTok Live).

• Ability to identify strong creators, run tests, and measure creator performance.

• Excellent communicator: you can call customers, ask hard questions, and gain real insights.

• Analytical mindset - you think in terms of funnels, drop-offs, retention, and activation.

• Interest in fashion, streetwear, vintage, or online shopping culture.

• A no-ego, problem-solving attitude - you want to build, test, fail fast, and grow.

Location

London-based hybrid role with a minimum of 3 days/week from our King's Cross office

Why Tilt 💫

• You’ll be joining a mission-driven team backed by world-class investors (TechCrunch)

• You’ll own meaningful systems from day one, with real scope and autonomy

• You’ll work alongside curious, kind, and wickedly smart teammates

• You’ll help redefine how millions of people shop online

Curious what it’s like to work at Tilt? Start here.

Or just download the app on the UK App Store or UK Google Play and see for yourself.

Perks & Benefits ➕

• 29 days off, plus UK bank holidays

• Your birthday off, no questions asked

• Share options to become a true stakeholder in our success.

• 3% pension contribution from Month 2 (auto-enrolment)

• MacBook and tech budget to get you set up your way

• Gym membership

• Free Deliveroo if you’re working late

We welcome applicants from all backgrounds and experiences, and we’re committed to fostering an inclusive, diverse workplace.

If you don’t meet every single requirement in the job description, please don’t be put off from applying. We value potential and a willingness to learn over ticking every box, your unique perspective could be exactly what we’re looking for.

Let us know if you need any adjustments during the application process, we’re happy to help.