Community Link Worker

Trigon Recruitment Ltd; Harrow; On-site; GBP 31,000 - 38,000; Full time

Job summary

A national recruitment agency is seeking a Community Link Worker to support individuals facing health-related workplace challenges in North London. The role involves case management, providing employment coaching, and working collaboratively with health practitioners. Ideal candidates will have experience in client support and excellent communication skills. A commitment to equality, diversity, and inclusion is essential. Travel across North London is required.

Qualifications

• Manage a diverse caseload of clients facing workplace challenges.
• Provide employment coaching including career guidance and CV building.
• Demonstrate customer service and coaching experience.

Responsibilities

• Conduct holistic initial assessments and co-produce action plans.
• Advocate for clients with employers and negotiate reasonable adjustments.
• Build strong relationships with referral partners for growing referrals.

Skills

Experience managing a caseload of clients

Strong IT skills

Excellent verbal and written communication skills

Customer service experience

Ability to build relationships

Safeguarding awareness

Teamwork in target-driven environments

Commitment to equality and diversity

Tools

Microsoft Office

Database management

Job description

Overview

Job Title: Community Link Worker

Salary: £31-38,000 (Dependant on Experience)

Location: Multiple roles available in North & West London (Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Hillingdon, Camden, Islington, Westminster, Kensington & Chelsea, Haringey)

Contract: Full Time - Permanent

Programme: Multiple provisions available across above locations

Trigon Recruitment are supporting a well-established national provider who are recruiting for multiple Health and Employment provisions across North and West London. These services integrate health recovery with employment support to create a holistic pathway for individuals. These Employment Advisors will play a key role in supporting individuals facing difficulties in the workplace due to physical health conditions, helping them return to work, remain in work, or find new employment. The role involves working in partnership with in-house medical practitioners, GP practices, and other referral partners in a community environments.

Key Responsibilities

• Case Management & Client Support

• Manage a diverse caseload (20-40 maximum), providing information, advice, and guidance to clients facing workplace challenges.
• Conduct holistic initial assessments, identify barriers, and co-produce action plans to help clients achieve employment and health goals.
• Provide employment coaching, including career guidance, CV building, interview techniques, and job search support.
• Advocate for clients with employers, negotiating reasonable adjustments and solutions to workplace challenges.
• Refer clients to appropriate health, welfare, and employment services for additional support.
• Maintain accurate and compliant electronic client records.

• Collaboration & Partnership Working

• Work closely with a Multidisciplinary Clinical Team, ensuring a seamless participant journey aligned with individual needs.
• Build strong relationships with referral partners, including GPs, MSK teams, and social prescribers, to grow referrals and promote employment as a recovery tool.
• Develop partnerships with employers to support individuals in overcoming workplace barriers.
• Identify and establish links with training providers, colleges, and employment services to support client career progression.

• Skills & Experience

• Essential:

• Experience managing a caseload of clients with health and employment-related barriers.
• Strong IT skills, including Microsoft Office and database management.
• Excellent verbal and written communication skills.
• Ability to build strong relationships with clients, employers, and stakeholders.
• Demonstrable customer service and coaching experience.
• Awareness of safeguarding practices for young people and vulnerable adults.
• Ability to work independently and as part of a team in a target-driven environment.
• Commitment to equality, diversity, and inclusion.
• Willingness to travel across North London.

This role requires an Enhanced DBS Check for working with adults and children