Community Coordinator

Cushman & Wakefield; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global commercial real estate firm is seeking a Community Coordinator for their new office in London. This role focuses on hospitality, community engagement, and workplace management, creating a high-energy environment for colleagues. Responsibilities include managing café operations, building relationships with colleagues, and organizing community events. Ideal candidates will be enthusiastic, with strong communication skills, and the ability to create a welcoming atmosphere. Join us in shaping an inclusive workplace culture that values diverse experiences.

Qualifications

• Enthusiastic and people-focused approach to create a welcoming environment.
• Excellent communication skills to greet and engage with colleagues and guests.
• Ability to effectively manage cafe and hospitality areas.

Responsibilities

• Manage the Café and Refresh areas ensuring supplies and cleanliness.
• Build strong relationships and anticipate needs of colleagues.
• Plan and deliver engagement events.

Skills

Customer service

Hospitality management

Relationship building

Event planning

Job description

Community Coordinator

Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm’s 52,000 employees in more than 60 countries provide deep local and global insights that create significant value for occupiers and investors around the world.

We are looking for an enthusiastic, people‑focused Community Coordinator to be the heartbeat of a new office, for a prestigious client, based in London. This exciting new role blends hospitality, community engagement and workplace management to create a welcoming high‑energy environment for all colleagues and visitors.

This role is pivotal in shaping the culture and experience of the workspace. The successful candidate will help shape the workplace experience, with a strong focus on hospitality.

Responsibilities

• Café & Hospitality:
  • Manage the Café and Refresh areas, ensuring all supplies are present, equipment is working, cupboards are stocked, and the areas are clean and tidy.
  • Liaise with all appropriate suppliers and equipment maintainers.
  • Liaise with food operators in the Blend Food Court below the building, to enable colleagues to purchase and consume food as required. Liaise with Blend management and food operators on making order apps available for colleagues.
  • Deliver exceptional barista‑style coffee at suitable/agreed times of the day, and train colleagues to use the hybrid barista machine.
  • Support hospitality for meetings, sponsor events and high‑profile visits in the Café area.
• Community & Engagement:
  • Be a visible and proactive presence across the office floors, greeting colleagues and guests.
  • Work closely with the Site Lead to support Office Magic’ events.
  • Build strong relationships with colleagues to anticipate needs.
  • Encourage feedback and ideas from colleagues to continuously evolve the workplace and Café experience.
  • Study the building and its surroundings, noting the availability of nearby amenities and resources, to provide informative assistance to colleagues and visitors.
  • Plan and deliver engagement events (e.g., coffee mornings, social events, charity drives).
  • Support internal communications for Brand campaigns, office changes, and launches.
  • Assist with the coordination of sponsorships, product launches, and collaborative events.
• Workplace Support:
  • Contribute to the Places Team in managing the location, and help out with other roles as required.
  • Provide informal front‑of‑house support, helping with wayfinding, visitor experience, and general queries.
  • Identify opportunities to improve the space and colleague experience, taking initiative to suggest changes.
  • Act as back up for FOH Reception ensuring colleagues and visitors experience remains at the highest levels.

Community Culture

We foster a culture of inclusion that embraces the unique strengths, perspectives, and experiences of all our employees. We firmly believe that our diversity enhances our team's capabilities, leading to improved decision‑making, innovation, and business outcomes. If you have any reservations about applying, please don't hesitate to reach out to your local recruiter for additional information.