Community Activation Manager

Insights Learning & Development Ltd; United Kingdom; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global learning organization in the United Kingdom seeks a Community Activation Manager to lead regional practitioner engagement efforts. This role involves developing strategies that connect practitioners to purpose, working closely with sales and product teams to track and drive measurable outcomes. The ideal candidate will have experience in team leadership and community engagement, alongside strong data literacy. This position offers flexible working and a comprehensive benefits package, including private medical insurance and a discretionary annual bonus.

Benefits

35 days holidays

Discretionary Annual Bonus

Private Medical Insurance

Income Protection

Pension Plan

Health Cash Plan

Life Assurance

Electric Car Scheme

Gym-flex

Employee Discounts

Critical Illness cover

Employee Assistance Program

Holiday purchase option

Qualifications

• Proven experience leading teams and delivering regional strategies.
• Ability to link community engagement to measurable outcomes.
• Skilled collaborator across functions and cultures.
• Strong data literacy to track performance and impact.
• Experience in content communications or community platforms.

Responsibilities

• Inspire and guide teams in regional hubs.
• Design engagement strategies for Insights products.
• Promote Insights Discovery Accreditation and community activity.
• Share insights with fellow Community Activation Managers.
• Embed new ways of working across hubs.
• Create engaging content and events for practitioners.
• Use feedback and metrics to inform decisions.

Skills

English

User Interface

Communication

Content Writing

Management skills

Analytics

Digital speech

Job description

Why Join Us

This is more than a role its a chance to shape the future of practitioner engagement worldwide. Youll lead communities that connect practitioners not just to products but to meaning growth and impact. At Insights youll be part of a global movement that blends purpose with performance ensuring every practitioner feels inspired empowered and connected.

Your Purpose

Youll be the driving force behind regional practitioner activation ensuring every initiative connects people to purpose while delivering measurable commercial outcomes. By partnering with Sales Marketing Product and Customer Success youll turn practitioner engagement into growth retention and advocacy.

What You’ll Do

• Lead Regional Hubs : Inspire and guide teams ensuring clarity performance and alignment with global strategy.
• Activate Communities : Design and deliver locally relevant engagement strategies that increase awareness adoption and ongoing use of Insights products and learning journeys.
• Drive Commercial Impact : Partner with Sales and Customer Success to grow practitioner networks promote Insights Discovery Accreditation (IDA) and link community activity directly to account growth and renewals.
• Collaborate Globally : Share insights and success stories with fellow Community Activation Managers feeding regional innovation into global strategy.
• Champion Change : Embed new ways of working across hubs modelling adaptability resilience and curiosity.
• Deliver Content & Experiences : Empower specialists to create engaging regional content and live practitioner events that amplify stories and strengthen connection.
• Harness Data & Insight : Use practitioner feedback and metrics to inform decisions demonstrate impact and continuously improve.

Qualifications : What You’ll Bring

• Proven experience leading teams and delivering regional strategies within a global framework.
• Ability to link community engagement to measurable commercial outcomes.
• Skilled collaborator across functions cultures and international matrix environments.
• Strong data literacy with the ability to track performance and tell compelling stories of impact.
• Experience in content communications or community platforms.

Success Measures

• Practitioner engagement activities tied to renewals product adoption IDA growth and community size.
• Year-on-year improvement in practitioner satisfaction scores (NPS).
• Regional innovations scaled globally.
• Increased practitioner lifetime value across engaged accounts.
• Positive feedback from cross-functional leaders on regional activation impact.

Additional Information :

Benefits :

• 35 days holidays
• Discretionary Annual Bonus
• Private Medical Insurance / BUPA Menopause Plan
• Income Protection
• Pension Plan
• Health Cash Plan
• Life Assurance
• Electric Car Scheme
• Gym-flex
• Employee Giving
• My Advantage Employee Discounts
• Critical Illness cover
• Employee Assistance Program
• Holiday purchase option

Flexible working

Read more about inclusivity at Insights via the vacancy page on our website : Work :

Yes

Employment Type: Full-time

Key Skills

English,User Interface,Communication,Content Writing,Online,Twitter,Internet,Facebook,Youtube,Instagram,Management skills,Digital speech,Speaking skills,Analytics,Writing Skills

Experience: years

Vacancy: 1