Communications Manager

St Barnabas Hospices; Worthing; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospice organization is seeking a Marketing Team Leader to spearhead communications and marketing efforts. This pivotal role involves managing a team of specialists, ensuring high-quality service delivery to stakeholders, and supporting brand strategies. The ideal candidate will have experience in leading projects, sustaining partnerships, and devising comprehensive strategies that align with organizational goals. Competitive benefits including up to 35 days annual leave, pension schemes, and professional development opportunities are offered.

Benefits

Company pension scheme

Up to 35 days' annual leave

On-site education support

Free parking

Corporate gym membership

Employee Assistance Programme

Qualifications

• Experience in leading marketing teams and managing projects.
• Strong interpersonal skills to build relationships across departments.
• Ability to strategize and execute marketing plans.

Responsibilities

• Lead a team of marketing specialists and manage communications.
• Deliver marketing and communication projects from inception to completion.
• Support stakeholders from hospices with their marketing needs.

Skills

Communication

Team management

Stakeholder engagement

Project management

Market research

Job description

About the role

To lead a team of marketing and communications specialists in the delivery of communications support to stakeholders from across the three hospices. You’ll take pride in delivering excellent customer service while ensuring your team’s activity is prioritised and in line with organisational objectives.

You’ll have the ability to build strong relationships with stakeholders; listening, understanding and applying your communications expertise to ensure that you and your team are delivering high quality marketing and communications services that meet the organisation’s needs.

Alongside the Head of Marketing & Communications, you’ll play a key role in planning and prioritisation for the wider Comms team, using your detailed stakeholder understanding, audience insight and market research to inform team plans. You’ll also work to support the group and individual hospice brands, working with your team and the Head of Marketing & Communications to develop the brand strategy and ensure appropriate application of our visual identity, as well as delivering brand awareness activity as needed.

Essential criteria

With the support of the Campaigns & Brand team, to deliver and manage key marketing and communications projects, campaigns and activity from inception to completion, across all available channels.

Provide line management for the Account Executives, Marketing Manager and Design & Brand Manager.

Lead the Account Executives in supporting stakeholders from across the three hospices with their communications needs, ranging from campaign planning and execution to supporter communications, patient information and ad hoc requests.

Take, develop and interrogate marketing and communications briefs from colleagues across the hospices, supporting the Account Executives with delivery against these briefs, planning resources and identifying pinch points.

Devise, develop and maintain briefing and delivery processes to ensure the efficient and effective running of the team.

Meet regularly with key department managers, building strong relationships and developing schedules for projects and activity.

Support the Head of Marketing & Communications with the annual and ongoing planning cycle, to ensure a clear overview of activity across the wider team.

Lead on more complex projects or campaigns as needed, including activity that supports brand awareness and fosters recognition, understanding of what we do, and support in our communities.

With the support of the Marketing Manager, build and maintain our market research and audience insight that supports the Account Executives and wider Marketing & Communications team in their delivery of appropriate strategies and messaging.

Provide strategic and tactical support as needed for any marketing or campaigns activity across the organisation.

Work alongside the other Communications Managers and facilitate cross-working between teams to ensure an integrated approach to all activity.

Deputise for the Head of Marketing & Communications as needed.

About us

Southern Hospice Group is the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex. Bringing our teams and resources together as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce.

St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in-patient care and community living well services.

Chestnut Tree House is the children’s hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life-limiting conditions.

Martlets provides essential care to people affected by terminal illness in Brighton and Hove and surrounding areas. Our expert teams provide the very best care and support, helping patients and their loved ones to live life to the full during the precious time they have together.

We warmly welcome applications from all sections of our community. We also invite applications from suitably experienced people for all industry sectors who can demonstrate the skills, ability and enthusiasm to work with a people-centric organisation like ours.

Benefits

• Company pension scheme or NHS pension scheme for eligible employees
• Up to 35 days’ annual leave inclusive of bank holidays
• On-site education support and study leave opportunities
• Option to access Health Shield and cover your everyday cost of healthcare for less
• Free parking, subsidised meals and various social activities
• Corporate rate gym membership, discounts with local complementary therapies and Blue Light Card
• Employee Assistance Programme
• Death in Service

Please note that we reserve the right to close this vacancy before the published closing date where applicant volume is high.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for an Enhanced submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.