Communications Assistant | Central London Community Healthcare NHS Trust

Central London Community Healthcare NHS Trust; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading community healthcare provider is seeking a motivated Communications Assistant to enhance engagement across digital platforms. This pivotal role involves managing communications, developing relationships with stakeholders, and drafting various communications materials. The ideal candidate will possess excellent writing skills and a proactive approach. The position offers flexible working options and comprehensive training and development opportunities.

Benefits

Comprehensive induction

Flexible working options

Annual travel card loan

Training and development

Qualifications

• Motivated and ambitious communications professional.
• Experience in managing content across digital platforms.
• Ability to draft communications materials.

Responsibilities

• Act as the first point of contact for inquiries.
• Develop and maintain relationships with stakeholders.
• Manage the communications planning grid.
• Act as communications lead for selected services.
• Manage corporate social media channels.
• Prepare written and digital communications for publication.
• Provide reports on digital communications performance.

Skills

Excellent writing skills

High degree of technical skill

Proactive and organized approach

Ability to develop contacts with stakeholders

Job description

About the Role

The Communications Assistant is a pivotal role within the CLCH central Communications Team, providing responsive communications advice and assistance and improving engagement across digital platforms.

Motivated and ambitious, you will be seeking to further develop your career as a communications professional. Excellent writing skills and a high degree of technical skill will be needed in the role, which will involve drafting communications materials, managing content on a range of communications channels, and supporting the team on a range of projects, campaigns, and events.

Taking a proactive, organised, and innovative approach to your work, you will make a real impact on staff experience and engagement and help to transform the Trust’s external profile.

Key Responsibilities

• Act as the first point of contact for enquiries coming into the Communications Team via the communications inbox, responding or triaging within the team as appropriate.
• Develop and maintain excellent contacts and trusted relationships with a range of internal and external stakeholders.
• Manage the communications planning grid for key internal and external activities, liaising with Communications Team members to ensure it is up to date and accurate.
• Act as the named communications lead for select clinical and/or corporate services, developing an in-depth understanding of the services and priorities and providing responsive advice and assistance.
• Manage the Trust’s corporate social media channels; create and schedule content and regularly monitor performance to improve engagement.
• Develop and issue corporate email communications to staff, including regular newsletters and ad-hoc alerts.
• Prepare a range of regular written and digital communications for publication on the staff intranet and external website, including news items, blogs and videos.
• Develop content and materials written in engaging, plain‑English language for different audiences and corporate communications channels.
• Provide regular reports on the performance of digital communications channels, identifying trends and making recommendations for improvement.
• Provide high‑quality administrative and business support to the Communications Team.

Benefits

• A comprehensive induction into the community service followed by a local induction to introduce you to the role
• Car lease scheme (only available for Band 5 and up)
• Flexible working options
• Annual travel card loan
• Training, support and development in your career

Just as we care about our patients’ well‑being, we care about yours!

To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

Please see attached Job Description and Person Specification for full roles and responsibilities.

This advert closes on Wednesday 17 Dec 2025.