Commercial Trading Manager

Huel Birmingham; Tring; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading nutritional company is seeking a Commercial Trading Manager in Tring, UK, to drive DTC objectives and optimize the UK website experience. In this newly created role, you will lead exciting trading initiatives, ensuring sales and profit targets are met while enhancing customer conversion and lifetime value. The ideal candidate will have at least 4 years in digital trading, strong leadership, and analytical skills.

Benefits

Hybrid working

30 days annual leave plus bank holidays

Free Huel

Paid Volunteering Days

Free on-site gym

Private Medical and Health insurance

Cycle to Work Scheme

Qualifications

• At least 4 years of experience in digital trading or manager level.
• Experience in a subscription-based business is preferable.

Responsibilities

• Optimize the customer journey on the UK website.
• Define and deliver the market activity plan across channels.
• Lead weekly and monthly UK trading discussions with senior teams.

Skills

Leadership

Analytical skills

Stakeholder Management

Communication

Commercial Awareness

Job description

The role

Huel has grown into a global business, with strong D2C, retail, and marketplace channels across international markets. But it all started in the UK—our original market and the foundation of our journey 10 years ago.

As our UK business matures, it is vital that we continue to stay one step ahead of a growing competitor set by giving our Hueligans a best-in-class experience. As we enter this new and exciting phase for our UK business, we are looking for a Commercial Trading Manager to ensure we can deliver our DTC commercial objectives.

You will be responsible for trading the uk.huel.com website; defining commercial activity then aligning business functions on its execution, providing insight and driving actions that improve performance, being ultimately responsible for delivering sales and profit targets all while maximising new customer conversion and LTV

With this being a brand new role for us, it’s a chance for you to come in and really take ownership of our UK digital trading processes and build a name for yourself at Huel! Here’s an insight into your day-to-day:

• Responsible for constantly optimising the customer journey on the UK website and driving improvements to the overall customer experience
• Acts as the go to person for any query related to the performance of the UK market
• Accountable for defining and delivering the market activity plan coordinating the execution across channels. Including marketing campaigns, discounts & product launches
• Responsible for driving the completion of reactive trade actions across teams
• Works hand in hand with the performance marketing, partnerships and supply chain teams to drive efficiency across our cost base
• Leads the agenda and discussion across the weekly and monthly UK trading touchpoints with the Huel SLT
• Works with the Head of Trading & Optimisation to define the UK playbook for growth. Setting the roadmap of trading initiatives to grow revenue, profit, new customer number and repeat rate
• Responsible for creating the benefit cases for UK trading initiatives. Works with Finance to model out activity to ensure profitability
• Responsible for leading on their designated trading vertical at global level (product, profit, retention, UX)
• Responsible for all market forecasting with daily phasing, monthly consensus planning, and yearly budgets

What we\'re looking for in you

This role would be best suited for someone with at least 4 years of experience working within digital trading roles, preferably with experience at a manager level, or experience in a subscription-based business. What\'s most important to us is that you bring a strong analytical and commercial background. We’re looking for someone with:

• Leadership - Take full leadership of UK trading processes and actions across the business. Be a role model to the wider team and embody the Huel behaviours
• Excellence - Constantly drive change and positive performance on our website
• Stakeholder Management - Consistently bring stakeholders together to align on approach, take on feedback and define measurements of success
• Accountable - Be highly accountable for trading actions. Don’t be afraid to make mistakes, but acknowledge when something hasn’t worked
• Communication - Confidently and clearly communicate your ideas, plans and results. Accept feedback graciously and provide constructive feedback to support others
• Commercial Awareness - Able to back actions with data and logical thought process. Balancing sales, profit and customer experience

What do we offer in return?

We know that at times, our teams face demanding pressures, and exceptional effort deserves meaningful rewards. That's why we've created a world-class perks and benefits program designed to support our Hueligans in achieving their best, both professionally and personally, while celebrating the global impact they're making!

Hybrid working - We spend Mondays, Tuesdays and Thursdays in the office together. The remaining two days have the option to be worked from home.

30 days annual leave PLUS bank holidays

Free Huel to keep you going

2 weeks a year to work remotely from anywhere

Dog friendly

Paid Volunteering Days

Free on-site gym with free classes, and we will give you your own nutrition plan

Free on-site wellness area offering infrared saunas and an ice bath

Free 1-on-1 therapy provided by Self-Space

Private Medical and Health insurance for you and your loved ones, including free life insurance covering up to 4x your salary

Electric Car Scheme with onsite charging

Cycle to Work Scheme

Enhanced Family Leave

Workplace Nursery Scheme

Huel Academy

Paid Employee Referral Scheme

Biannual events to celebrate success - Have you heard about Huelchella?

We are Hueligans

We know that diversity isn't just important; it’s essential, and it makes us stronger. We're all about embracing our differences, celebrating what makes us unique, and bringing together Hueligans from all walks of life.

While we all share the 7 values of Huel, it’s our individual differences that truly enhance our culture of belonging. We seek out Hueligans from around the world, encouraging authenticity, diverse views, and fresh ideas to create products that our global customers love.

Meet our teams here.