Commercial Trading Manager

Pizza Express; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A popular dining establishment in London is seeking a commercial leader to drive Dine-In sales growth and lead innovative marketing campaigns. The ideal candidate will have strong commercial acumen and experience in trading or marketing roles, with a focus on improving profitability and guest satisfaction. This opportunity offers a chance to collaborate with cross-functional teams and impact the brand significantly.

Qualifications

• Experience in commercial, marketing, or trading roles.
• Understanding of budgets, forecasting, and sales analysis.
• Proven history of contributing to multi-channel sales growth.

Responsibilities

• Collaborate with teams to drive sales growth.
• Lead trading campaigns to maximize profitability.
• Monitor customer feedback for improvement opportunities.

Skills

Commercial acumen

Numeracy

Account management

Customer dynamics understanding

Sales analysis

Job description

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This role is central to our trading success, with a key responsibility to accelerate Dine-in sales growth (LFLs, Covers, Sales) as a member of the Trading team. You will lead the development of the commercial performance of our Dine-In business by driving guest numbers, launching impactful promotions, and delivering measurable growth.

From strategy to execution, you will design and lead trading campaigns that maximize sales, increase guest visits, and improve profitability. You will own the PizzaExpress Dine-In promotional calendar end-to-end, transforming key moments into high-impact campaigns that enhance our brand and excite our customers. Collaborating with cross-functional teams, you will bring innovative offers to life and amplify them across all channels to make a significant market impact.

What you'll be doing:

• Collaborate with cross-functional teams to understand insights and identify areas for improvement.
• Build strong relationships with internal stakeholders and partners to create and execute sales-driving initiatives, including promotional and marketing campaigns.
• Model and champion the Leadership Framework and PizzaExpress values, supporting team growth.
• Promote customer-centric thinking in all trading initiatives.
• Monitor customer feedback and sentiment across platforms to identify opportunities for improvement.
• Identify new sales streams, plan, forecast, and lead the implementation of projects, working closely with teams.
• Oversee trade plan execution, working cross-functionally with teams such as Brand and Marcomms, F&B, Operations, CRM, Digital Product, and Propositions to create compelling promotional activity.

What you'll need:

• Experience in commercial, marketing, or trading roles.
• Strong commercial acumen and numeracy, including understanding budgets, forecasting, and sales analysis.
• Proven history of contributing to multi-channel sales growth in a sizable business, with an understanding of customer dynamics and market forces.
• Knowledge of commercial trading levers and data-led post-campaign analysis.
• Excellent account management skills, capable of maximizing value from strategic partnerships.

Who We Are:

We are a brand where pizza lovers can be their true selves. Established in 1965, we have grown into a multichannel, international brand. Our people are at the core of our success, and we believe everyone should be able to express themselves.

Our culture is built around three key values: use your head, show your heart, and create a home. This means being customer-centric, performance-driven, honest, and creating a welcoming environment where everyone belongs.

Inclusivity and respect are fundamental to our business. We value applications based on aptitude and ability, regardless of background or identity.