Commercial Support Specialist

S. Norton & Co; Salford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading commercial company is seeking a Commercial Support Specialist in Salford. The successful candidate will provide essential support across the Commercial function, managing customer enquiries and ensuring excellence at every stage of the commercial pipeline. Responsibilities include negotiating sales, maintaining order accuracy, and liaising with internal teams to meet customer needs. This role is pivotal for operational success and is positioned within a dynamic team environment.

Responsibilities

• Manage customer enquiries, progressing opportunities through the commercial pipeline.
• Support commercial negotiations relating to the sale of Polymers.
• Enter and maintain sales and production orders in systems.
• Prepare and issue sales documentation and compliance documentation.
• Liaise with internal teams to meet customer requirements.

Job description

Summary of Duties

As a Commercial Support Specialist, you will play a key role within our Commercial team, providing advanced support to all areas of the Commercial function including customer interface, commercial compliance, operations and process optimisation.

Key Responsibilities

• Manage customer enquiries, progressing opportunities through the commercial pipeline, ensuring we deliver customer excellence at every stage.
• Support commercial negotiations relating to the sale of Polymers and locating offtake routes for process by-products
• Enter and maintain sales and production orders in our systems, ensuring data integrity and order accuracy.
• Prepare and issue sales documentation, confirmations, and requested compliance documentation for polymer customers.
• Liaise with internal teams to ensure customer requirements and delivery commitments are met.
• Maintain comprehensive records for waste outlets and assist with bo...