Commercial Relationship Executive

ESG Security Limited; Metropolitan Borough of Solihull; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading security company in the United Kingdom is seeking a Commercial Relationship Executive to support business growth through lead follow-up and relationship building. The role includes managing a sales pipeline, booking meetings, and supporting relationship development. The ideal candidate should have experience in sales or property services and demonstrate strong communication skills. The position offers a competitive salary with OTE and a one-day hybrid work model.

Benefits

£30,000 basic salary + OTE

Predictable hours: 09:00 - 16:00, Monday to Friday

Training, support, and development opportunities

Qualifications

• Experience in FM, property services, account support, or sales is desirable.
• Ambition to develop in a commercial or account management role.

Responsibilities

• Following up and qualifying leads generated through lead tools.
• Building and managing a sales pipeline.
• Booking meetings and site visits with senior managers.
• Supporting relationship development with prospects and smaller accounts.

Skills

Lead qualification

Relationship building

Sales pipeline management

Proactive communication

CRM proficiency

Job description

We are recruiting a Commercial Relationship Executive to support business growth through a mix of lead follow-up, relationship building, and sales activity. The role will focus on working with lead generation tools, qualifying opportunities, building pipelines, and supporting the conversion of new business, while also maintaining a strong understanding of our services through office and occasional site-based engagement. This is a commercial role with a sales element, offering the opportunity to earn OTE, without being a high-pressure commission-only position.

Key Responsibilities

• Following up and qualifying leads generated through lead tools
• Proactive outbound contact via email and phone
• Building and managing a sales pipeline
• Booking meetings and site visits with senior managers
• Maintaining CRM and pipeline accuracy
• Supporting relationship development with prospects and smaller accounts
• Gaining operational understanding through site exposure
• Confident communicator with a professional phone manner
• Organised and comfortable managing follow-ups and pipelines
• Commercially aware and motivated by results
• Experience in FM, property services, account support, or sales is desirable
• Ambition to develop in a commercial or account management role

Benefits and Compensation

• £30,000 basic salary + OTE
• Predictable hours: 09:00 - 16:00, Monday to Friday
• One day per week hybrid working
• Training, support, and development opportunities
• Exposure to both sales and operational sides of the business