Commercial Logistics Manager

Michael Page (UK); Shepton Mallet; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading recruitment agency in the UK seeks a Commercial Logistics Manager to oversee customer-facing initiatives and enhance engagement. The role involves leading customer projects, managing tenders, and building long-term relationships. Ideal candidates will have FMCG logistics experience and strong project management skills, with an offered salary between £35,000 and £45,000. This position also includes annual bonuses and career progression opportunities.

Benefits

Competitive salary

Annual profit-related bonus

28 days holiday

Workplace Salary Exchange Pension scheme

On-site parking

Career progression opportunities

Qualifications

• Demonstrable experience within FMCG logistics and BRCGS warehousing environments.
• Able to complete business tenders and support the sales team.
• Excellent written ability and meticulous attention to detail.

Responsibilities

• Leading and coordinating customer projects for timely delivery.
• Building strong customer relationships to enhance satisfaction.
• Analyzing data to identify and support new commercial opportunities.

Skills

Experience in FMCG logistics

Strong commercial understanding

Project management skills

Confident communication

Attention to detail

Proactive analytical mindset

CRM system familiarity

Job description

Key Focus Areas

• Customer-focused logistics onboarding, and client relationships.
• Able to drive growth.

About Our Client

Our client is a highly respected and rapidly expanding warehousing and distribution business in the South West. Operating within fast-moving FMCG supply chains and BRCGS-accredited warehousing, they are now seeking a Commercial Logistics Manager to support their continued growth. This is an exciting and influential position for a commercially astute logistics professional who excels in customer engagement, project delivery, and commercial documentation.

Job Description

As the Commercial Logistics Manager, you will take ownership of customer‑facing initiatives, commercial support and cross‑departmental coordination to deliver exceptional service. Key duties include:

• Leading and coordinating a wide range of customer projects, ensuring timely and high‑standard delivery.
• Building strong, long‑term customer relationships to enhance engagement and satisfaction.
• Analysing data to identify, evaluate and support new commercial opportunities.
• Producing high‑quality tenders, SLAs, SOPs, brochures and case studies.
• Managing contract renewals, pricing reconciliations and surcharges with accuracy and professionalism.
• Overseeing customer onboarding and operational setup activities.
• Conducting customer surveys, responding to feedback and presenting insights to senior stakeholders.

The Successful Applicant

• Demonstrable experience within FMCG logistics and BRCGS warehousing environments from a customer perspective.
• Strong commercial understanding and project management capabilities.
• Able to complete business tenders and support the sale team where appropriate.
• Confident, professional communication and negotiation skills.
• Excellent written ability and meticulous attention to detail.
• A proactive, analytical mindset with the ability to present actionable solutions.
• Familiarity with CRM systems and a structured approach to customer relationship management.

What's on Offer

• Competitive salary £35,000‑£45,000 (depending on experience)
• Annual profit‑related bonus
• 28 days holiday (increasing with length of service)
• Monday‑Friday, 08:30‑17:30
• Workplace Salary Exchange Pension scheme
• On‑site parking
• Genuine opportunity for career progression within a growing logistics operation

If you are passionate about the transport & distribution industry and have the skills to excel as a Supply Chain & Logistics Manager, we encourage you to apply for this exciting opportunity.