Commercial Invoice Holds Supervisor

NHS; Urmston; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading healthcare provider in the UK seeks a Commercial Invoice Holds Supervisor to oversee invoice hold processes. This role involves collaborating with financial departments and suppliers, ensuring timely payments, and leading a team. Candidates need management experience within finance and familiarity with NHS practices. This permanent, full-time position offers a salary range from £27,485 to £30,162 annually, reflecting responsibilities and team management.

Qualifications

• Team Leader / Management experience across a finance function is essential.
• Experience in an accounts payable team, public or private, is required.
• Procurement experience in either the private or public sector is needed.
• Familiarity with NHS Finance Function is preferable.
• Experience working with an automated invoicing system is a plus.

Responsibilities

• Work with Trust Departments to resolve Commercial Holds.
• Ensure timely processing of payments according to credit terms.
• Investigate trust staff and supplier enquiries.
• Run and circulate daily and divisional holds reports.
• Manage a team of 3/4 Commercial Invoice Holds Assistants.

Skills

Good communication

Effective organisational and interpersonal skills

Ability to work under own initiative

Ability to analyse and interpret complex data

Ability to discuss contentious and sensitive issues

Working knowledge of Integra finance systems

Education

Grade 4 / C in Maths and English or equivalent

Knowledge of procedures to NVQ level or equivalent

Institute of Customer Service Training CIMA / AAT Intermediate

Job description

Overview

Manchester University NHS Foundation Trust is seeking a Commercial Invoice Holds Supervisor. The closing date is 13 October 2025.

Responsibilities

• Work with Trust Departments, Finance and Procurement to review and resolve Commercial Holds. This will include liaising with Trust Suppliers, End Users and Budget Holders.
• Ensure that payments are processed and sent to suppliers in accordance with the credit terms and conditions set, aligning with Trust procedures, Standing Financial Instructions, Standing orders and BPPC.
• Investigate and respond to trust staff and supplier enquiries whilst providing assistance and advice, as appropriate.
• Run the daily holds report, divisional holds report and holds split report and circulate to all relevant Senior Managers and colleagues.
• Manage a team of 3/4 Commercial Invoice Holds Assistants and support them in their development and daily activities.
• Ensure own work is completed in line with local and national timescales and guidance; report problems to P2P Systems & Development Management Team.

About us

MFT is one of the largest NHS Trusts in England with a turnover of over £3bn and operates across Manchester, Trafford and beyond. We bring together 10 hospitals and community services, encouraging collaborative working and transformation. We employ a 30,000-strong workforce to pursue ambitious goals and set standards across the sector.

We have created a digitally enabled organisation to improve clinical quality, patient and staff experience, operational effectiveness and innovation through the introduction of Hive, our Electronic Patient Record system launched in September 2022. We are a major academic Research Centre and Education provider, supporting high-quality research programmes. We are developing a Green Plan to make healthcare more sustainable. We are committed to inclusion and equal opportunities for career development, protecting health and wellbeing, and shaping the future together.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating diversity and eliminating discrimination. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply. If you have any special requirements, email [e-mail].

Person Specification

Qualifications

• Grade 4 / C in Maths and English or equivalent
• Knowledge of procedures to NVQ level or equivalent
• Institute of Customer Service Training CIMA / AAT Intermediate, part qualified or NVQ 3 qualified, or equivalent

Experience

• Team Leader / Management experience across a finance function
• Experience in an accounts payable team, public or private
• Procurement experience - either private or public
• Experience of working within an NHS Finance Function
• Experience of working with an automated invoicing system.

Skills

• Good communication
• Effective organisational and interpersonal skills
• Ability to work under own initiative
• The ability to analyse and interpret complex data
• Ability to discuss contentious and sensitive issues with patients, suppliers, staff and management
• Working knowledge of Integra finance systems

Employer name

Manchester University NHS Foundation Trust

Address

Finance and Procurement Business Unit - Trafford General Hospital

£27,485 to £30,162 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

349-COR-7513901C-RL4

Job locations

Finance and Procurement Business Unit - Trafford General Hospital