Commercial Fraud Investigator — Remote & Flexible

Sedgwick; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance services provider in the UK seeks a Commercial Desktop Investigator to deliver tailored fraud prevention strategies across commercial claims. The role involves managing potentially fraudulent claims, conducting interviews, and preparing detailed reports. Ideal candidates will possess strong insurance knowledge and investigative skills, alongside experience in negotiating settlements. This opportunity offers a competitive salary, training through Sedgwick University, and various benefits including a flexible working model.

Benefits

Competitive salary

Self Invested Personal Pension Scheme

25 days holiday plus bank holidays

Flexible working options

Private healthcare plan

Life assurance

Employee assistance programme

Voluntary benefits

Discounts on products and services

Qualifications

• Strong understanding of commercial and property claims, including business interruption.
• Experience using data to identify and report fraudulent activity.
• Familiarity with current case law and legal liabilities relevant to insurance.
• Ability to identify and preserve evidence through interviews.
• Understanding of FCA guidelines and GDPR.
• Skilled in negotiating settlements effectively.
• Capable of managing multiple investigations and tasks.
• Competent in preparing clear reports with recommendations.

Responsibilities

• Manage a portfolio of commercial claims flagged as potentially fraudulent.
• Conduct telephone and video interviews, and gather evidence.
• Liaise with policyholders, contractors, and external agencies.
• Prepare detailed reports with clear recommendations for insurers.
• Issue outcome letters and negotiate settlements.

Skills

Insurance Knowledge

Fraud Detection

Legal Awareness

Investigative Skills

Regulatory Compliance

Negotiation Ability

Planning & Organisation

Report Writing

Job description

A leading insurance services provider in the UK seeks a Commercial Desktop Investigator to deliver tailored fraud prevention strategies across commercial claims. The role involves managing potentially fraudulent claims, conducting interviews, and preparing detailed reports. Ideal candidates will possess strong insurance knowledge and investigative skills, alongside experience in negotiating settlements. This opportunity offers a competitive salary, training through Sedgwick University, and various benefits including a flexible working model.