Commercial Coordinator

The Best Connection; Basingstoke; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking a Commercial Coordinator in Basingstoke to support sales operations and customer queries. The ideal candidate will have experience in logistics or supply chain, proficiency with SAP and CRM/ERP systems. This position offers a collaborative environment to enhance sales administration and logistics skills, with a salary of up to £35,000 PA.

Qualifications

• Proven experience in commercial or customer service roles, ideally within logistics or supply chain.
• Proficient with CRM/ERP systems and Microsoft Excel.
• Solid understanding of the full sales-to-cash cycle and international trade documentation.

Responsibilities

• Handle customer queries, quotations, and order administration using SAP.
• Coordinate credit applications and manage payment terms.
• Support monthly, quarterly, and annual sales forecasts.

Skills

Experience in commercial or customer service roles

Proficient with CRM/ERP systems

Excellent communication skills

Organisational skills

Tools

SAP

Microsoft Excel

Job description

Overview

Commercial Coordinator

Location: Viables, Basingstoke

Salary: Up to £35,000 PA

Hours: Mon-Thurs 09:00-17:00, Fri 09:00-16:00 (30-min lunch daily)

The Best Connection in Basingstoke are recruiting for a Commercial Coordinator for one of our clients based in Basingstoke. Where you'll support end-to-end sales operations-from customer queries and quotations to order-to-cash processing and forecasting. You will collaborate with internal teams (sales, supply chain, regulatory, finance) and external partners to streamline commercial activity, drive efficiency, and deliver exceptional customer service.

Key Responsibilities

• Handle customer queries, quotations, and order administration using SAP
• Coordinate credit applications and manage payment terms
• Support monthly, quarterly, and annual sales forecasts
• Ensure compliance with sales, finance, and legal policies
• Manage import/export logistics documentation, liaising with freight forwarders and customs agents
• Uphold customer engagement and support key accounts
• Collaborate across departments to drive commercial objectives

Essential Skills & Experience

• Proven experience in commercial or customer service roles-ideally within logistics, or supply chain
• Proficient with CRM/ERP systems (preferably SAP) and Microsoft Excel
• Solid understanding of the full sales-to-cash cycle and international trade documentation
• Excellent communication, organisational skills, and a proactive attitude

Be a part of a compact, performance-driven commercial team that values your contributions. This role provides hands-on exposure to sales administration, forecasting, and logistics-all in a collaborative environment where your work directly impacts outcomes.

If you're customer-focused, detail-oriented and keen to grow in a supportive commercial environment, we'd love to hear from you.

Apply today for an immediate interview!