Commercial Booking & Account Coordinator

Veezu; Sheffield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading taxi and private hire technology platform is looking for a Commercial Team Coordinator in Sheffield. This role involves handling bookings through inbound and outbound calls, ensuring compliance with data protection, and providing exceptional customer service. Ideal candidates will possess strong communication and multitasking skills, as well as proficiency in call center software and Microsoft Office. Join a team that values diversity and inclusivity in recruitment.

Qualifications

• Excellent verbal and written communication skills with the ability to engage with customers.
• Strong customer service skills and professional relationship management.
• Ability to multitask while maintaining attention to detail.

Responsibilities

• Handle inbound and outbound calls for bookings.
• Provide structured responses to account holder inquiries.
• Monitor punctuality on commercial account bookings.

Skills

Excellent verbal and written communication skills

Strong customer service skills

Ability to multitask

Proficiency in call center software

Effective time management

Tools

Microsoft Office

Job description

A leading taxi and private hire technology platform is looking for a Commercial Team Coordinator in Sheffield. This role involves handling bookings through inbound and outbound calls, ensuring compliance with data protection, and providing exceptional customer service. Ideal candidates will possess strong communication and multitasking skills, as well as proficiency in call center software and Microsoft Office. Join a team that values diversity and inclusivity in recruitment.