Commercial & Marketing Coordinator
Location: Borehamwood (Hybrid - 3 days office / 2 days remote)
Salary: Competitive + benefits
Industry: Food Ingredients / B2B Food Manufacturing
Employment Type: Full-time, Permanent
We are partnering with a rapidly growing food ingredients business to recruit a proactive and highly organised Commercial & Marketing Coordinator. This is a fantastic opportunity for someone looking to develop their career across commercial operations, customer engagement, and marketing within a dynamic, fast‑paced environment.
Key Responsibilities
Commercial Support
- Provide day‑to‑day administrative and operational support to Commercial Managers.
- Maintain accurate customer data, forecasts, pricing information, and CRM records.
- Prepare and distribute monthly customer service KPIs and sales summary reports.
- Assist with customer queries and act as an additional point of contact during busy periods or holidays.
- Coordinate NPD sample requests and track progress.
- Maintain opportunity pipelines and prospect lists, producing summary reports where required.
- Compile and update sales dashboards, presentations, and customer communications.
- Liaise closely with Procurement, Technical, and Finance teams to ensure smooth order flow and timely issue resolution.
- Support the organisation and attendance of customer meetings, trade shows, and industry events.
Marketing & Communications
- Support the planning and delivery of marketing activities aligned to business objectives.
- Create, edit, and publish content across digital and print platforms, including LinkedIn, newsletters, product sheets, and presentations.
- Maintain the marketing content calendar and ensure brand consistency across all materials.
- Upload and maintain product data on the company website and e‑commerce platforms.
- Work with external agencies on digital campaigns and creative collateral.
- Monitor online channels and respond to engagement where appropriate.
- Gather and report on market insights, trends, and competitor intelligence.
- Assist with email marketing campaigns, database management, and reporting.
- Support internal communications, company newsletters, exhibitions, seasonal campaigns, and new product launches.
Skills & Attributes
- Highly organised with the ability to manage multiple priorities accurately.
- Excellent written and verbal communication skills, with strong attention to detail.
- Confident using Excel, PowerPoint, Word, and CRM platforms.
- Familiarity with tools such as Canva, Mailchimp, WordPress, and LinkedIn.
- Numerate, data‑literate, and commercially minded.
- Creative with the ability to identify opportunities to improve customer engagement.
- A proactive team player with a positive attitude and willingness to learn.
- An interest in food, ideally with exposure to the B2B food manufacturing or wholesale sector.
Requirements
- Degree or equivalent experience.
- 1‑3 years' experience in a sales support, marketing, or commercial coordination role (food industry experience advantageous).
- Full UK driving licence.
- Willingness to travel occasionally (e.g., exhibitions, customer visits).
What’s on Offer
- Competitive salary and benefits package.
- Hybrid working structure (3 days in Borehamwood office).
- Wide exposure across commercial, marketing, and operational functions.
- Training and professional development within the food sector.
- Supportive, collaborative environment within a growing organisation.