Commercial Account Handler

Elite Staffing Solutions; England; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A well-established insurance broker in the United Kingdom is looking for an Insurance Professional to provide dedicated support to a team of Account Executives. You will handle client negotiations, ensure compliance of documentation, and maintain exceptional service standards. The role offers a hybrid working model and an opportunity for career growth in a supportive environment.

Benefits

Competitive salary

Fun working environment

Future career opportunities

Qualifications

• 3 years experience in Commercial Insurance preferred.
• Strong administrative background is essential.
• Proven ability in customer service and retention.

Responsibilities

• Provide appropriate advice on suitable policies and risk management.
• Process and negotiate with clients and underwriters on new business and renewals.
• Issue relevant documentation, ensuring accuracy and compliance.
• Assist in handling claims.
• Support Account Executives.
• Build strong, long-term relationships with customers.

Skills

Experience in dealing with Commercial Insurance

Excellent administrative skills

Excellent customer service skills

Excellent communication skills

Working knowledge of the current insurance market

Proven track record of retention

Knowledge of FCA, DPA etc.

Job description

Overview

Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join.

In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop.

The Role

This is a full time permanent post, attracting a salary dependent on experience and qualifications. The company also offer a hybrid working policy with only 2 days being in the office a week.

The purpose of the role is to provide a dedicated support to a team of Account Executives and deliver a quality service to new and existing customers.

Responsibilities

• Provide appropriate advice on suitable policies and risk management
• Processing of and negotiating with clients and underwriters on new business and renewals
• Issuing of relevant documentation, ensuring it is accurate and compliant
• Assisting in the handling of claims
• Supporting the Account Executives
• Providing exceptional service to customers and building strong, long-term relationships

Qualifications

• Experience in dealing with Commercial Insurance (3 years experience preferred)
• Excellent administrative skills and background
• Working knowledge of the current insurance market
• Excellent customer service skills
• Proven track record of retention
• Passion for customer services and professionalism
• Excellent communication skills
• Knowledge of FCA, DPA etc.

Benefits

In return you can expect a fun working environment, competitive package and future career opportunities.

Elite Staffing Solutions are acting as an Employment Agency on this vacancy.