Collections Advisor (12 month FTC)

Michael Page; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established organisation in Southampton seeks an experienced Collections Advisor for a 12-month fixed-term contract. You will manage client accounts, ensuring timely payments and resolving payment disputes. Ideal candidates will have a background in accounting or finance, strong communication skills, and attention to detail. The role offers a competitive salary, growth potential, and a supportive work environment with a comprehensive benefits package.

Benefits

Comprehensive benefits package

Supportive work environment

Potential for growth

Qualifications

• Ideally previous experience in accounting, finance, or a related field.
• Strong communication and negotiation skills to manage client relationships effectively.
• Excellent attention to detail and the ability to handle data accurately.

Responsibilities

• Manage and maintain client accounts to ensure timely payments and minimise outstanding balances.
• Communicate effectively with clients to resolve payment queries and disputes.
• Monitor accounts and identify overdue payments.
• Collaborate with internal teams to ensure accurate account information.
• Provide exceptional customer service while managing sensitive financial matters.

Skills

Communication skills

Attention to detail

Problem-solving skills

Negotiation skills

Education

Experience in accounting or finance

Tools

Accounting and finance software

Job description

Are you an experienced professional with a strong background in accounting and finance? Join our team as a Collections Advisor (12 month FTC) in Southampton, where you'll play a vital role in managing and optimising client accounts.

Client Details

This opportunity is with a well-established organisation. As a medium-sized company, they are focused on delivering high-quality accounting and finance solutions to their clients.

Description

As the Collections Advisor (12 month FTC) you will be responsible for:

• Manage and maintain client accounts to ensure timely payments and minimise outstanding balances.
• Communicate effectively with clients to resolve payment queries and disputes.
• Monitor accounts and identify overdue payments, taking appropriate actions to recover debts.
• Collaborate with internal teams to ensure accurate account information and financial records.
• Prepare and provide regular reports on account statuses and collection activities.
• Support the implementation of best practices and strategies to enhance the collections process.
• Maintain compliance with company policies and regulatory requirements.
• Provide exceptional customer service while managing sensitive financial matters professionally.

Profile

A successful Collections Advisor (12 month FTC) should have:

• Ideally previous experience in accounting, finance, or a related field.
• Strong communication and negotiation skills to manage client relationships effectively.
• Excellent attention to detail and the ability to handle data accurately.
• Proficiency with accounting and finance software tools.
• A problem-solving mindset with the ability to resolve payment issues efficiently.

Job Offer

Competitive salary

Fixed-term contract opportunity with potential for growth.

Opportunity to work within a well-established organisation in Southampton.

Supportive and collaborative work environment.

Comprehensive benefits package