CMDB Architect: Data Integrity & Service Mapping (Remote)

Eligo Recruitment Ltd; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a CMDB Expert to enhance their Configuration Management practice. This remote role involves managing the CMDB, ensuring data integrity, and applying ITIL frameworks. You'll engage with teams to provide actionable insights and establish best practices in a digital transformation project. The contract is initially for 12 months with potential extensions into 2027. Strong skills in ITSM, automated discovery, and data literacy are required.

Qualifications

• Deep hands-on experience with major ITSM platforms is essential.
• Proven track record with discovery tools in hybrid-cloud environments.
• Strong understanding of the CSDM is required.

Responsibilities

• Define and implement the Configuration Management process.
• Design and monitor health dashboards for data integrity.
• Manage automated discovery tools and integrate 3rd-party data.

Skills

Hands-on experience with ITSM platforms

Configuring automated discovery tools

Understanding of CSDM

Expert skills in data normalization

Ability to translate technical dependencies

Tools

ServiceNow

BMC Helix

SQL or similar query languages

Job description

A leading recruitment agency is seeking a CMDB Expert to enhance their Configuration Management practice. This remote role involves managing the CMDB, ensuring data integrity, and applying ITIL frameworks. You'll engage with teams to provide actionable insights and establish best practices in a digital transformation project. The contract is initially for 12 months with potential extensions into 2027. Strong skills in ITSM, automated discovery, and data literacy are required.