Cluster Events Co-ordinator

Malmaison Belfast; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Part time

Job summary

A hospitality company seeks a Cluster Events Co-ordinator to manage event inquiries and drive occupancy in Newcastle. This role involves coordinating a variety of events including corporate meetings and weddings, ensuring customer satisfaction through effective communication and attention to detail. An ideal candidate will have strong time management skills and a drive for sales. Competitive pay is offered.

Qualifications

• Ability to communicate openly and clearly both verbally and in writing.
• Strong time and resource management skills.
• Proven ability to prioritize actions and manage tasks effectively.

Responsibilities

• Manage meeting, private event and wedding enquiries.
• Drive occupancy and revenue for the meeting spaces within the hotel.
• Ensure high level of attention to detail for creating proposals.

Skills

Open communication

Time management

Initiative

Sales drive

Multitasking

Job description

Cluster Events Co-ordinator

Rate of pay / Hours: £12.60ph / 30hrs

Contract type: Part Time

Location: Malmaison & Hotel Du Vin Newcastle

We’re looking for a Cluster Events Co-ordinator to join our team and play a crucial role in driving the meetings and events agenda for . For this role you would expect to handle high value enquiries which would include everything from product launches, team meetings, large conferences, social celebrations and weddings, therefore providing an exciting and varied workload within a dynamic close-knit team.

Reporting to the Cluster Meetings & Events Manager, your key objectives would be to handle enquiries effectively, contract event business and ensure a strong product knowledge to execute a smooth customer journey from start to finish, including liaising on final details.

Key Responsibilities & Objectives;

• To manage meeting, private event and wedding enquiries
• To drive occupancy and revenue for the meeting spaces within the hotel
• To drive occupancy of bedrooms, for MICE enquiries with groups attached
• To work according to the SOP’s within the brand, ensuring adoption of best practice
• To ensure high level of attention to detail for when creating proposals and function sheets for the hotels operation team
• To have the ability to develop relationships and rapport with potential clients, by adopting a consultative sales approach
• To ensure all deposits and final payments are received in a timely manner as per the brand SOP
• To confidently execute client site visits during their decision making process
• To support the Cluster Meetings & Events Manager with any other ad-hoc tasks that are required

What we’re looking for…

• Communicates openly and clearly both verbally and in writing
• Manages time and resources effectively
• Prioritizes actions and manages tasks through completion in a timely manner
• Acts on own initiative
• Has drive and hunger for sales
• Expresses confidence in own ideas
• Can handle more than one task at a time