Cloud Engineer - Work on cutting-edge government projects (Previous Relevant Experince is Required)

Telent; Southampton; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading technology service provider in Southampton is seeking a Cloud Engineer to drive cloud solutions while working closely with clients. The role requires expertise in both cloud and on-premises infrastructure, and the ability to effectively communicate and collaborate with various teams. The position offers a hybrid working model and numerous benefits including generous holiday and pension schemes.

Benefits

34 days holiday plus buy/sell options

Company pension scheme

Family friendly policies

Occupational health support

Discounts through Telent Reward scheme

Qualifications

• Proactive and skilled Cloud Engineer with a passion for cloud and hybrid infrastructure solutions.
• Effective communicator who enjoys collaboration with cross-functional teams and customers.

Responsibilities

• Act as the cloud representative for assigned customer accounts.
• Serve as an escalation point for support issues.
• Maintain visibility of cloud service incidents.
• Identify cloud performance trends and security threats.
• Assist or lead cloud pre-staging of infrastructure.
• Attend and contribute to customer-facing meetings.

Skills

Experience with supporting public cloud and/or traditional on-premises infrastructure

Knowledge of supporting infrastructure on VMware, Hyper-V, Windows/Linux servers, Microsoft Azure/AWS

Good understanding of core networking concepts

Excellent verbal and written communication skills

Education

Eligibility for SC Clearance

Job description

Cloud Engineer

When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24 / 7.

Reporting to the Head of Cloud Engineering, the Cloud Engineer will work on an exciting Government Agency Managed Service contract and act as the primary engineering representative for Telent, for on-premises or cloud-related technical initiatives.

This is a hybrid working role, with a requirement to be in our clients office in the Southampton region 2-3 times per week.

What you’ll do :

• Act as the cloud representative for assigned customer accounts, providing expertise on cloud and on-premises infrastructure
• Serve as the internal on-site escalation point for support issues and programmes
• Maintain proactive visibility of cloud service incidents across nominated customer environments, ensuring timely updates, escalation, and resolution aligned with SLAs.
• Add value through insight-driven analysis, identifying cloud performance trends, emerging security threats, or vendor bulletins that may impact customer cloud environments.
• Assist or lead in the cloud pre‑staging of infrastructure, including virtual appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts.
• Attend and contribute to customer‑facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions.

Who you are :

You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective communicator, and enjoy collaborating with cross‑functional teams and customers

Key Requirements :

• Experience with supporting public cloud and / or traditional on‑premises infrastructure
• Knowledge and hands on experience with supporting infrastructure on VMware, Hyper‑V, Windows / Linux servers and / or on Microsoft Azure / AWS platforms
• Good understanding of core networking concepts
• Excellent verbal and written communication skills, capable of engaging effectively with customers and internal teams.
• Must be eligible for SC Clearance

What we offer :

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on‑going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role :

• 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
• Company pension scheme
• A range of family friendly policies
• Occupational health support and wellbeing Portal
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.

Learn more about Telent :

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We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.

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