Clinical Support Worker | University Hospitals of Derby and Burton NHS Foundation Trust

University Hospitals of Derby and Burton NHS Foundation Trust; East Midlands; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare trust in the UK is seeking an enthusiastic individual for a role in the Combined Triage Assessment Unit (CTAU). You will work closely with a diverse team to support patient care and ensure safety and dignity. Skills in venepuncture, cannulation, and ECGs are advantageous. The position offers professional development and various benefits including employee assistance programs and discounted memberships.

Benefits

Development opportunities

Employee assistance program

Discounted gym membership

Onsite fitness classes

Qualifications

• Skills in venepuncture, cannulation, and ECGs would be advantageous.

Responsibilities

• Maintain patients' safety, privacy and dignity.
• Initiate venepuncture and cannulation as needed.
• Support the CTAU team with delegated clinical tasks.
• Assist in the implementation of care as directed by the nurse.

Skills

Venepuncture

Cannulation

ECGs

Job description

Overview

An enthusiastic and motivated individual is required for this exciting post. You will be working as part of a diverse team, you will work closely with nurses, ACPs, medical staff and other support staff to ensure our patients receive the best possible care on the Combined Triage Assessment Unit (CTAU).

There may be additional request to cover within associated Cancer Departments at times at the Royal Derby Hospital. You must have a flexible approach to working patterns and you will participate in a shift system which covers 7 days per week.

Responsibilities

• Maintain patients\' safety, privacy and dignity by demonstrating a caring attitude and provide support to our patients and the team.
• Initialise venepuncture and cannulation and Point of care testing; extend your scope of practice to undertake ECGs. Skills in venepuncture, cannulation and ECGs would be advantageous.
• Undertake a range of delegated, extended clinical tasks to support the CTAU team.
• Undertake a range of administrative tasks, assist in the implementation of care according to patients\' individual needs as directed by the nurse in charge. As a key front of house staff member, you will demonstrate professionalism at all times.
• Welcome our patients and provide reassurance and empathy whilst working under pressure to maintain patient flow.
• Contribute effectively as a member of the multi professional team, building appropriate relationships and communicating to a high standard.
• Contribute to effective working in a changing environment as services develop.
• Maintain and support the effective use of available resources (equipment, people and stock) in an efficient way.
• Complete all appropriate documents in a clear, accurate and timely way, participating in reporting processes as necessary.

Qualifications and skills

• Skills in venepuncture, cannulation and ECGs would be advantageous.

Additional information

• Closing date: 23 September 2025
• Interview date: 7 October 2025
• As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
• Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

Benefits

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes