Clinical Support Manager North

Mölnlycke Health Care; Hull and East Yorkshire; On-site; GBP 42,000 - 50,000; Full time

Job summary

A world-leading medical products company is seeking a Clinical Support Manager in North UK. The role involves educating customers on Operating Room Solutions products and providing clinical support to ensure effective usage. The ideal candidate has theatre experience, strong communication skills, and the ability to prioritize tasks. Salary circa £50,000, plus performance-related bonus and additional benefits including healthcare and pension.

Benefits

Performance-related bonus

Car allowance

BUPA Healthcare

Private pension up to 10% contribution

25 days holiday plus bank holidays

Life assurance

Employee Assistance Programme

Wellbeing resource hub

Qualifications

• Experience currently or previously as a band 5 or above in the operating theatre.
• Demonstrable theatre experience.
• Previous experience teaching and training junior staff.

Responsibilities

• Educate existing customers on ORS products.
• Provide clinical support to Key Account Managers.
• Report on new clinical products for MHC's portfolio.
• Develop KOL and advocate relationships.
• Monitor competitor activities.
• Collaborate with Marketing and training teams.

Skills

Clinical education and support

Communication skills

Problem solving

Presentation skills

Time management

Education

General Nurse or Registered Operating Department Practitioner

Job description

Overview

Role: Clinical Support Manager
Location: North UK

Are you looking to continue a career that matters in an organisation where your impact will be recognised? Do you want a career that impacts millions of people for the good? At Mölnlycke, you’ll be helping to equip medical professionals with solutions to improve outcomes for patients. And you’ll develop your career in a growing organisation with an inspirational culture – where you’ll be recognised for the results you’ve achieved.

In ORS (Operating Room Solutions) at Mölnlycke, we aim for frictionless flow in the operating room, with solutions designed for safety.

If you want to launch your professional career in commercial healthcare, Mölnlycke is the place to do it. As a Clinical Support Manager (CSM) you’ll be part of a committed team acting as trusted customer advisors to deliver product education and nurture profitable growth within the region. You’ll make a significant contribution in the following area:

Responsibilities

• Educating existing customers on ORS products to ensure they are used effectively in the clinical environment
• Providing clinical support and education to Key Account Managers (KAM)
• Proactively reporting back to the business on new clinical products and information that could be introduced to the MHC portfolio in order to strengthen its offering
• Developing Key Opinion Leader (KOL) and advocate relationships to increase their support, usage and advocacy of our Biogel solutions
• Monitoring competitor activities and product news in order to keep the organization updated on the current healthcare environment
• Collaborating cross functionally with Marketing, National Training Manager & wider CSM team to build CSM toolkit

What You’ll Get

• Salary circa £50,000 depending on experience
• £15,000 to £30,000 annual performance related bonus
• £600 monthly car allowance
• BUPA Healthcare
• Private pension up to 10% company contribution
• 25 days holiday plus bank holidays
• Life assurance and Income protection
• Employee Assistance Programme
• Wellbeing resource hub

What You’ll Need

• Currently or previously worked as a band 5 or above in the operating theatre environment
• General Nurse with demonstrable theatre experience or Registered Operating Department Practitioner or equivalent would be highly desirable
• Excellent communication, presentation and time management skills
• Ability to prioritise workload and demonstrate logical approach to problem solving
• Previous experience teaching and training junior staff members

Our approach to diversity and inclusion

At Mölnlycke diversity is not just a vision, but our strength. We are dedicated to fostering an inclusive workplace that values and celebrates the power of diversity. At the heart of our commitment is the belief that diversity fuels innovation, creativity, and problem-solving. We invite you to be a part of a team where authenticity is embraced, and every employee, regardless of background or any other traits, experiences a true sense of belonging. Your attitude, drive, enthusiasm, and eagerness to learn are just as important to us as the requirements for the role. Please contact Matthew Davitt if you have any questions about the role or wish to discuss opportunities at Mölnlycke further.

About Mölnlycke

Mölnlycke is a world-leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical and economic outcomes. Our business is organised in four areas: Wound Care, Operating Room Solutions, Gloves and Antiseptics, where customer centricity, sustainability and digitalisation are at the heart of everything we do. Mölnlycke employs around 8,400 people, with headquarters in Gothenburg, Sweden and operations in more than 100 countries. Since 2007, the company has been part of Investor AB. For more information, please visit www.molnlycke.com and www.molnlycke.com/careers.