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A luxury care provider in Highgate seeks a Clinical Services Manager to run their care operations. Responsibilities include managing staffing, developing strategies for care services, and leading a team of carers. The ideal candidate will have strong management experience, leadership qualities, and be IT literate. This role requires effective communication of the organization's mission and values, ensuring a high-quality service for residents.
As an experienced and credible senior clinician, use your management experience and leadership qualities to keep our teams at their best when you join Signature Senior Lifestyle as our Clinical Services Manager at our luxury care and nursing home in Highgate.
Day-to-day, you’ll run the Care element within the home, delivering a high-quality service that supports residents to live safe and fulfilled lives.
You’ll make sure staffing rotas are drawn up efficiently and cost-effectively, so the right people are deployed daily to meet the care needs of residents. You’ll help develop group-wide strategies and systems to ensure front-line care is as good as it can be, and you’ll manage the agreed Care Services budget.
Sometimes you’ll act up to deputise for the General Manager, supporting the delivery of identified KPIs - but just as importantly, understanding and communicating the Signature Mission, Vision and Values which drive our award-winning service to residents.
You’ll be responsible for leading and developing the care team, mentoring and inspiring others and making sure everyone is aspiring to be the best they can be. And since everything we do at Signature is modern, transparent and champions best practice, you’ll need to be IT literate, as you’ll become the super-user in the home for Signature Specific systems, also helping others in using them.
We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.
You’re a confident manager of a team of carers, can take the lead in Signature Specific systems MCM and RADAR, and provide cover in a crisis management situation, escalating as appropriate. You’ll need to be able to travel as required to meet the needs of the business, while a good knowledge of Health & Safety and a full, clean driving licence are a big advantage.