Clinical Service Manager

The Marbrook Centre; St. Neots; On-site; GBP 54,000 - 58,000; Full time

Job summary

A neurorehabilitation and nursing facility in St. Neots is seeking a Clinical Service Manager. In this role, you will manage a 28-bed rehabilitation unit, supporting a team while ensuring high-quality care for residents with long-term neuro-related conditions. Candidates should possess strong people management and decision-making skills, and experience in a clinical setting is preferred. The role offers competitive pay and various benefits including pension and flexible working patterns.

Benefits

Highly competitive pay

Double pay for bank holidays

Pension

Enhanced maternity pay

Great holiday allowance

Opportunities to mentor students

High quality management supervision

Staff forums

Length of service rewards

Free access to Mental Health Charter

Employee Assistance Programme

Tailored training and induction

Flexible working patterns

Free parking

Free tea and coffee

Qualifications

• Ideally have neuro-related experience; not essential but helpful.
• Experience at a senior level in clinical settings is required.
• Mindset geared towards career development and leadership.

Responsibilities

• Lead the rehabilitation unit and support the General Manager.
• Line-manage, coach, and supervise the staff team.
• Maintain hands-on clinical involvement while being supernumerary.
• Work systematically with residents, families, and external partners.

Skills

People management

Decision-making

Organisational skills

Interpersonal skills

Emotional intelligence

Job description

Overview

Clinical Service Manager | Location: St Neots | Salary: £54,512 - £57,919 per annum

Full Time 40 hours per week – participation in the on-call rota with occasional weekends as required. The Marbrook Centre is a neurorehabilitation and complex nursing home with a 28-bed rehabilitation unit, operating from a high-end, purpose-built facility for residents with life-changing events or long-term neuro-related conditions.

Responsibilities

• Lead and manage the 28-bed rehabilitation unit and provide support to the General Manager.
• Line-manage, coach, and supervise the allocated staff team; develop and engage the service provision through a collaborative management approach.
• Maintain hands-on clinical involvement while being supernumerary to staff ratios to ensure up-to-date hands-on care.
• Utilise emotional intelligence, interpersonal skills, and a methodical, structured, solution-focused approach to achieve strategic objectives.
• Contribute to decisions that support the organisation’s strategic objectives and ensure empowering resident care.
• Be systematic and administratively/IT efficient; work effectively with residents, families, staff, and external partners.

Qualifications and Requirements

• Ideally neuro-related experience; not essential but helpful.
• Experience at a senior level with people management and decision-making responsibilities.
• A mindset geared towards career development and leadership in clinical settings; willingness to train and be supported to become a clinical leader.
• Strong organisational, administrative, and IT skills with excellent interpersonal manner.

Benefits

• Highly competitive pay
• Double pay for bank holidays
• Pension
• Enhanced maternity pay
• Great holiday allowance – increases with long service
• Opportunities to mentor students and junior staff
• High quality management supervision and support
• Staff forums to share ideas
• Blue Light card
• Length of service rewards
• Free access to Mental Health Charter
• Free access to Employee Assistance Programme
• First class tailored training and induction
• Flexible working patterns
• Free parking
• Free tea and coffee

Equal Opportunity

The Marbrook Centre is committed to equal opportunities. Successful applicants will be subject to an enhanced Disclosure and Barring Service (DBS) check for regulated activity and you must hold a current PIN number with a minimum of six months before expiry.