Clinical Operations Manager

Norfolk Community Health and Care NHS Trust; Great Yarmouth; On-site; GBP 45,000 - 55,000; Full time

Job summary

A healthcare provider in the UK is looking for a Clinical Operations Manager to manage community teams in Breckland. The successful candidate will lead a dedicated team of Community Nurses and Therapists, focusing on delivering high-quality patient care in various settings. This role involves recruitment, compliance monitoring, and ensuring the team meets safety and quality standards. A strong nursing background and leadership experience are essential. Join us in maintaining the trust’s outstanding reputation for healthcare excellence.

Qualifications

• Proven experience in clinical management and leadership roles.
• Ability to drive staff competencies and performance.
• Experience in delivering healthcare in various settings.

Responsibilities

• Provide operational leadership to community nursing teams.
• Manage recruitment, incidents, and compliance with company policies.
• Ensure delivery of high standards of care to patients.

Skills

Clinical leadership

Team management

Interpersonal skills

Patient care assessment

Education

Relevant nursing qualification

Registration with a professional body

Job description

We are looking to recruit a Clinical Operations Manager to line manage our Breckland community teams, who are based in Thetford and Watton, working alongside our Breckland PCN partners and colleagues.

You will work with a professional and highly dedicated Community Nursing and Therapy team and have support from other managers and Clinical Leads working across South PCN. You will also support cover needs for management of other Community Nursing and Therapy teams across South as required.

You will directly line manage the clinical mobile workforce and take responsibility for staff recruitment, monitoring, rostering, lone working, incidents, complaints, and adherence to policies. You will also take responsibility for the data and safety quality monitoring of the team and will ensure that Trust annual priorities and quality goals are embedded within the workforce.

There will be opportunities to utilise your clinical knowledge and skills both within the role directly and to support patient needs within South Place.

Main duties of the job

• To provide clear operational leadership and line management to staff working in Community Nursing Teams and clinic based services within the Place portfolio.
• To contribute to clinical leadership and retain professional registration to support clinically when required.
• To support staff to achieve and ensure competencies are maintained within the teams.
• To contribute to the delivery of high standards of health care to patients within their own homes, care homes, the travelling community and in clinics, by assessing, planning, implementing and evaluating packages of care.
• To ensure that Trust annual priorities and quality goals are embedded within the workforce by ensuring that all annual appraisals are complete within the team.
• To develop strong, transparent working relationships with key stake holders including the local acute hospital, Social Services, Norfolk First Support and the voluntary sector

The Trust achieved outstanding from CQC and we are proud to say we are the first trust to have achieved this accolade. This is a testament to the forward progressive nature of the trust and our commitment to delivering high quality care in sometimes challenging environments.