Clinical Intelligence and Assurance Assistant

NHS; Wales; On-site; GBP 40,000 - 60,000; Full time

Job summary

A regional healthcare provider in Wales seeks a Clinical Intelligence and Assurance Assistant to support clinical strategies by processing clinical data and assisting in service improvements. The ideal candidate has administrative experience, strong communication skills, and is knowledgeable in MS Office. Applications are encouraged from individuals of diverse backgrounds.

Qualifications

• Experience of working in an administrative environment dealing with complex queries.
• Knowledge of clinical audit and quality improvement techniques.
• Prior experience in a similar job role is desirable.

Responsibilities

• Contribute to clinical data for reports and audits.
• Assist in data visualisations and infographics.
• Support clinical improvement initiatives.

Skills

Excellent communication skills

Advanced keyboard skills

Ability to use MS Office 365

Education

NVQ level 3 or equivalent qualification

Tools

MS Office 365 (Word, Excel, PowerPoint, Access, Teams, Outlook)

Job description

Clinical Intelligence and Assurance Assistant

In line with the Welsh Ambulance Services continued drive to improve the clinical aspirations of our EMS workforce, the Clinical Directorate are delighted to be recruiting a Clinical Intelligence and Assurance Assistant.

This post will support the Trust's Clinical and Digital Strategies by assisting the Clinical Intelligence & Assurance Team (CIAT) in the processing and presenting of clinical data and information. This information informs decision making around clinical practice and ultimately improving patient care.

The successful candidate will be expected to demonstrate administration experience, to ensure the accurate processing of clinical information and effective support for service improvement initiatives.

The base will be agreed on recruitment

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

• Contribute to providing clinical data for internal and external reports, clinical audits, and other areas of service improvement.
• Contribute to data visualisations and infographics for reports and posters.
• Contribute to editing videos and podcasts.
• Contribute to the effective delivery of service improvement initiatives.
• Adhere to the Trust's statutory obligations with regards to the General Data Protection Regulation (GDPR), Data Protection Act (DPA), Computer Misuse Act and Caldicott Principles.
• Review ePCRs when required to ensure accurate clinical data is captured for clinical audits, service evaluation and clinical improvement.
• Ensure the destruction of paper forms (under confidential conditions) once processed.

About us

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications, Knowledge and Experience

• Educated to NVQ level 3 or equivalent qualification / experience
• Have a knowledge of clinical audit and quality improvement techniques
• Experience of working in an administrative environment, which includes dealing with complex queries
• Knowledge of MS Office 365 packages to include Word, Excel, PowerPoint, Access, Teams, Outlook
• Previous experience in a similar job role

Aptitude and Abilities

• Excellent communication skills, written and verbal
• Use specialist software and systems
• Advanced keyboard / word processing skills with a requirement for speed and accuracy, maintaining concentration over long periods
• Ability to speak Welsh

Values

• Self-Motivated
• Flexible attitude to work
• Able to work on own initiative

Other

• Able to work flexible hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Clinical Intelligence & Assurance Supervisor